Ross has really great costumer service. First time there and I had a fast and great experience.
12/1/2018
Mrs Karla. VERIFIED CUSTOMER
Very nice and professional. Answerd all my questions.
12/1/2018
Diana L. VERIFIED CUSTOMER
when I pick up my car edgar was not there so so the person next to his desk gave us the keys,not very friendly when we ask questions, he answer I have to wait for edgar,just not very nice,
11/30/2018
Edward L. VERIFIED CUSTOMER
Great job - courteous and professional -
11/30/2018
Industrial Plastic. VERIFIED CUSTOMER
Wonderful
11/30/2018
Melissa C. VERIFIED CUSTOMER
Will was fantastic. The rest of the staff, especially the ones in the front service office, are horrific! They do not greet you upon arrival or ask if you've been helped. You hear them complain about their work and are quick to pass the buck. Completely unprofessional and a terrible representation for the Ford brand.
11/29/2018
Jonathan W. VERIFIED CUSTOMER
Great service from Junior.
11/29/2018
Mrs Rosanne. VERIFIED CUSTOMER
Ross has always been professional and friendly. He makes you feel like you are welcomed and part of the service family.
11/28/2018
Mrs Lori. VERIFIED CUSTOMER
Excellent!
11/28/2018
Cathy M. VERIFIED CUSTOMER
I was struck by the personalized attention and the attention to detail.
Thank you!
11/28/2018
Petersons Tree. VERIFIED CUSTOMER
Was very professional got my truck in and out fast great job
11/28/2018
Qijun Y. VERIFIED CUSTOMER
I came to Ford of Orange for replacing a broken brake lamp bulb on 11/26/18.I’m very glad I received excellent service provided by Joel Angulo,who is very always friendly,patient and professional.Thank you,Joel.
11/27/2018
Berri A. VERIFIED CUSTOMER
Will went 100% over and beyond his regular duties to make our car repair experience a good one. He orchestrated a rental for us since my daughter had to work and left it up to me. Thanks Will!!!
11/26/2018
Mk A. VERIFIED CUSTOMER
Will is the best! I only go to him and he has always provided the best customer service you could ask for. Thanks Will!
11/26/2018
Mary A. VERIFIED CUSTOMER
He did an excellent job of explaining what needed to be done, and why. Genaro is a good communicator, he called when he said he would.
11/25/2018
Victoria L. VERIFIED CUSTOMER
Love Ford of Orange!
11/25/2018
Fred R. VERIFIED CUSTOMER
Jason yee is a pro gets the job done and is ready
To take any questions about your ca.
11/24/2018
Christopher H. VERIFIED CUSTOMER
Thank you
11/24/2018
Excaliber Laundries. VERIFIED CUSTOMER
Yes Jason was very good and exceeded my expectations also I deal with Ramon in parts Who is also very helpful and efficient hell
11/23/2018
Margaret D. VERIFIED CUSTOMER
We took our Ford EDGE in for a problem related to idling speed. It was diagnosed as brake booster vacuum leak. A new booster was installed. On the way home we experienced performance problems. We pulled off the freeway and parked the car. The rotors were read hot and we called Ross to let him know. We returned the car the next morning by raising the brake pedal by foot which released the brake. The technician discovered a faulty booster. The car was at the Ford&Mazada of Orange service department for a day and a half waiting for authorization by Ford to replace damaged rotors, discs, and booster. We commend Ross for his professional service in meeting our needs.