Edgar is great, always is. My problems are always with other parts of the dealership. This particular time with the new airbag assembly; it shouldn’t take a week and a half to get a part in and completed for warranty work.
11/7/2019
Ricardo B. VERIFIED CUSTOMER
Am very happy with the service of my car and Joel is an excellent service advisor knows his job very good Joel has taken care of my 2 other vehicles never had any problems I trusted Joel thank you and thank u ford
11/7/2019
John E. VERIFIED CUSTOMER
Edgar was great! Have nothing but the best to say about his help. Really appreciate his hard work.
11/7/2019
Rawls S. VERIFIED CUSTOMER
Edgar did a great job as always.
11/7/2019
Elaine B. VERIFIED CUSTOMER
I love the service at Ford of Orange. Ross is always available and ready to answer any questions I have. And the LYFT service is great.
11/7/2019
Aaa Insurance. VERIFIED CUSTOMER
Kept me updated
11/7/2019
Kim C. VERIFIED CUSTOMER
14 broken lug nuts while rotating tires. Thanks
11/7/2019
Rebecca H. VERIFIED CUSTOMER
Impossible to get the customer service people to call me back. Extremely unsatisfied
11/6/2019
Janice M. VERIFIED CUSTOMER
Lou was great! Routine maintenance super fast today. Thank you!
11/6/2019
Maria R. VERIFIED CUSTOMER
Joel’s customer service isn’t always a pleasure. But your labor amounts are insane!! Super overpriced and really discouraging to get service from where the model is from. That’s what makes people look for mechanics else where.
11/6/2019
Emcor (. VERIFIED CUSTOMER
Completed service on time and when said it would be done
11/5/2019
Paige H. VERIFIED CUSTOMER
Great service, I always know my car is taken care of. Genaro was great at explaining all of my charges to me, helping with rates and discussing timelines. I was never surprised by what I was charged or when my car was complete. Very happy with Ford of Orange!
11/5/2019
Rafael V. VERIFIED CUSTOMER
As good as always keep doing it..
11/5/2019
Byron Epp. VERIFIED CUSTOMER
Louis was awesome. The for hiring him.
11/4/2019
Justin B. VERIFIED CUSTOMER
Scheduled internet transmission appointment for Sat. Confirmation received. Dropped off car 11pm Friday night and Uber back home. Sat Victor informed me no transmission work weekends. The appointment process needs improvement. Will try again. Rick Bautista for Justin B