William was wonderful. Timely. Professional. Courteous. Would absolutely love to work with him in the future.
10/1/2019
Geraldine T. VERIFIED CUSTOMER
Joel was very kind and courteous.
10/1/2019
Tasha Y. VERIFIED CUSTOMER
I had great customer service. Attentive, and quick.
9/30/2019
Edgar C. VERIFIED CUSTOMER
Lou was straight to the point and got the job done! Great representative of Ford of Orange.
9/30/2019
Daniel N. VERIFIED CUSTOMER
Ross was great.
Regarding picking up the vehicle, once ready, it took over 25 minutes for someone to bring it up front and that was once I went to Ross to help out.
9/30/2019
Gabriella F. VERIFIED CUSTOMER
You guys forgot to wash my car...
9/30/2019
Traci F. VERIFIED CUSTOMER
He was very nice & helpful
9/30/2019
Walter S. VERIFIED CUSTOMER
Lou was extremely helpful throughout the entire service process. He kept me informed of any updates with my vehicle and the cost associated with the repairs. When I came in for future service, I will be asking for Lou to help me out. Thanks again Lou
9/29/2019
Adrian N. VERIFIED CUSTOMER
I was thrilled with how helpful & easy my experience was. I was on a time limit about to make a long drive. So happy with my service with Jason Yee, he made my day.
9/29/2019
Clay N. VERIFIED CUSTOMER
Ive been coming to you with my car since I purchased it in 2013. The customwr service has continued improve. Thsnk you for the excellent service.
9/29/2019
Jaime B. VERIFIED CUSTOMER
Great service.lou he was so friendly.im very happy with that. Thank you
9/29/2019
Paul H. VERIFIED CUSTOMER
Over the top nice and friendly. Helped out with everything with complete urgency.
9/29/2019
Lawrence B. VERIFIED CUSTOMER
Edgar was very polite and caring about what your problems are. He makes you feel he is looking out for you and your vehicle is in good hands while in for service.
9/28/2019
Kathleen C. VERIFIED CUSTOMER
He was on top of things and very helpful!
9/28/2019
Alejandro A. VERIFIED CUSTOMER
The check up report I received state that my tire wear patterns are good according to the green box checked. When checking my tire pressure system in my car I noticed a discrepancy as the report shows the tires were set at 35psi. However when going to inflate my tires I noticed the inner front tires are worn bad. This is a safety hazard and very concerning. Not sure yet but perhaps there are other things that were overlooked. This review does not reflect the service advisor helping me: Victor but the lack of effort put into a basic inspection.
9/28/2019
Maria M. VERIFIED CUSTOMER
I'm happy with your service!!...thank you
9/28/2019
Mari P. VERIFIED CUSTOMER
Thank you so much for your help.
9/28/2019
Edgar M. VERIFIED CUSTOMER
No sirve para nada mala actitud y mala comunicación tengo menos de un mes que compre mi pick up y no quieren hacer las reparaciones jamás vuelvo a comprar con ustedes
9/28/2019
Barbara T. VERIFIED CUSTOMER
Perfect & quick service as usual-very pleased!
9/27/2019
Michael R. VERIFIED CUSTOMER
Ross Pasillas is great! Easy to deal with, very personable and very helpful. I use a cane so it's hard for me to get around. Ross was understanding and accommodated me very well. When I come back it will because of Ross.