Edgar was very professional, polite and his dedication to providing outstanding customer service was evident. From my initial call to set the appointment to dropping off the loaner car at the end Edgar was eager to answer any questions and explain the process. This experience reassured me that Ford of Orange is one of the best dealerships and service centers around. Makes coming from Long Beach a no brainer. Thank you for providing top notch customer service.
7/21/2019
Mathew K. VERIFIED CUSTOMER
Genaro was extremely professional in dealing with my service request.
He quoted a time frame to have my car completed and the job was done in half that time.
7/21/2019
Charles P. VERIFIED CUSTOMER
Mr. Yee is awesome!!
7/21/2019
Phil S. VERIFIED CUSTOMER
Everything was completed as promised
7/21/2019
Marc J. VERIFIED CUSTOMER
Thanks tom
7/21/2019
Eddie C. VERIFIED CUSTOMER
All excellent
7/20/2019
Vern S. VERIFIED CUSTOMER
Will was most helpful.
7/20/2019
David V. VERIFIED CUSTOMER
Answered all my guestions and I was done in 45 minutes.That works for me????
7/20/2019
Michele/ Jim. VERIFIED CUSTOMER
William totally exceeded our expectations and we will definitely call him next time our car needs some TLC. Thank you, Will! Best customer service.
7/20/2019
Kristine L. VERIFIED CUSTOMER
Very friendly and Excellent Customer service!
7/20/2019
Joe S. VERIFIED CUSTOMER
Thank you.
I was kept Inform
7/20/2019
Bechler Cams. VERIFIED CUSTOMER
Excellent job
7/20/2019
Steve P. VERIFIED CUSTOMER
Thanks to Edgar in service at Ford of Orange my car was expediently fixed and under warranty. Awesome.
7/19/2019
Rodney L. VERIFIED CUSTOMER
My experience at Ford of orange was very good except to the very end when the bill came to about $15 more than I was quoted going in and the answer for that was vague and unsatisfactory
7/19/2019
Dina C. VERIFIED CUSTOMER
Louis was very Friendly and informative. He listened to all my concerns and kept me well informed, while my car was there those couple of days.
7/19/2019
Keith A. VERIFIED CUSTOMER
Got My Car Back Same Afternoon Thx
7/19/2019
Kelly C. VERIFIED CUSTOMER
Victor Barron excels at all things customer service.
Give the gentleman a *10 from this customer!
7/19/2019
Michael C. VERIFIED CUSTOMER
Great. Joel has a outstanding attitude. This not the first time talking with. Joel customer service
11 out of 10
7/19/2019
Michael Y. VERIFIED CUSTOMER
Thank you Victor
7/19/2019
April S. VERIFIED CUSTOMER
First time to this Ford service department definitely will be back