Ross went above and beyond to help me with my car. Car dealership service has gained some redemption by having associates like Ross to help in difficult situations.
Thank you Ross
6/1/2019
Alexandra M. VERIFIED CUSTOMER
We took our car there 2 times and the part was not delivered. It was inconvenient to have to pay for 2 different Uber rides. The problem is still not fixed.
6/1/2019
Marilyn T. VERIFIED CUSTOMER
I have worked with Jason Yee over the past 3 years and he is very customer oriented. My complaints are not with him, rather how you are treated by others. I’m daughter has purchased 2 cars at your dealership and when I was considering a new car she talked me into using your dealership. Your device was great got the first 1-2 years but after that has gone downhill, fast. A few Saturdays ago I was on my way to Palm Springs for a wedding. I was almost to the OC/Riverside border when I was alerted that I was loosing tire pressure. I pulled over and found a screw in my sidewall. I had just purchased new tires at the dealership and called your service to see if they had one in stock, and they did. However I was told that service would be closing in two hours and wouldn’t have time to replace it for me. I begged under the circumstances and the service guy said I could leave the car for the weekend. I asked if I could rent a car and he said they didn’t have any available. I have been loyal to your dealership until this point, but after being treated like that I won’t ever recommend your service department again. I was very upset and didn’t get the service guy’s name.
6/1/2019
Michael F. VERIFIED CUSTOMER
Junior always takes care of business!
5/31/2019
Amber V. VERIFIED CUSTOMER
Everything went smoothly
5/31/2019
Vince C. VERIFIED CUSTOMER
Edgar was very professional and took care of us. We are very happy.
5/31/2019
Robert H. VERIFIED CUSTOMER
Thank you
5/31/2019
Jose C. VERIFIED CUSTOMER
Great service, thank you!
5/31/2019
Yoon M. VERIFIED CUSTOMER
Changed two battery, cost me for $419.60 it was unbelievable price. When I discussed with service adv Joel Angulo told me that each battery cost $140.00 and no labor charge. $280 for two battery may be acceptable. Now I am concerning to file consumer affair.
5/30/2019
Barabara A. VERIFIED CUSTOMER
Quick feedback and prompt repair
5/30/2019
Randall Martindill. VERIFIED CUSTOMER
I love coming in you guys take care of me Always great service
5/30/2019
Richard S. VERIFIED CUSTOMER
He called and informed me on everything he was doing. He was excellent and his job.
5/30/2019
Lyndy H. VERIFIED CUSTOMER
Victor was very helpful and polite. My experience was great.
5/30/2019
Noble Ale. VERIFIED CUSTOMER
Ross was great. Super helpful and fast and vehicle was ready 30 minutes early. I will be back!
5/29/2019
Danell M. VERIFIED CUSTOMER
The service to my vehicle was done in a timely manner.
5/27/2019
Ted M. VERIFIED CUSTOMER
William was very helpful and courteous.
5/27/2019
Luis H. VERIFIED CUSTOMER
Good
5/26/2019
Georganne V. VERIFIED CUSTOMER
Everything went fine and Thomas was very helpful and answered all my questions.
5/26/2019
Donald H. VERIFIED CUSTOMER
The brothers Barron are both superb service advisors.