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Real Reviews from VERIFIED CUSTOMERS
Emiliano M. VERIFIED CUSTOMER
Good & prompt service
5/12/2019
Ramy G. VERIFIED CUSTOMER
Friendly, fast and helpful
5/12/2019
Nancy F. VERIFIED CUSTOMER
Super fast service, reasonable charges and service advisor Mr Barron so very knowledgeable and helpful > a pleasure to do business with. Thank you Ford of Orange!
5/11/2019
Will A. VERIFIED CUSTOMER
Edgar is the man! We will deff be back!!
5/11/2019
Terra M. VERIFIED CUSTOMER
Junior was very helpful and communicative.
5/11/2019
Chris M. VERIFIED CUSTOMER
Will was very helpful and made quick progress on the unscheduled emergency service on my vehicle. He listened to what I had to say and was patient with my likely crazy behavior due to being out of state on vaction when my vehicle was towed into the dealership.
5/10/2019
Sooyoun O. VERIFIED CUSTOMER
He was so kind. Also I really don't know about the cars, so I asked a lot of questions . But he was answer all the questions friendly. It was best service!
5/10/2019
Cytec (. VERIFIED CUSTOMER
Great service!
5/10/2019
Rotom M. VERIFIED CUSTOMER
Jason was professional and I look forward to using him as my advisor in the future.
5/9/2019
Beverly A. VERIFIED CUSTOMER
Jason was very helpful and work was very complete and done quickly as well. Very thorough with follow up and communication
5/9/2019
Linda D. VERIFIED CUSTOMER
Junior, told me several things that I disagreed with. He created unnecessary stress and irritation. When a mistake was made, he promptly threw the technician under the bus. Hopefully the problem is resolved. Based on this experience, my faith in Ford of Orange is gone. I will not be back.
5/9/2019
Shane R. VERIFIED CUSTOMER
Again, Joel is great but the service from tech, Jorge Rendon was a joke. The USB ports and reverse camera worked prior to dash installation. When I returned to have it fixed. He blamed an aftermarket sound system which has NOTHING to do with the USB ports or back up camera. If the tech is correct, how did they work before the replaced my dash? I do not trust this tech and will request that he does not touch my truck in the future.
5/9/2019
Robert A. VERIFIED CUSTOMER
Awesome to work with.
5/9/2019
Cemal T. VERIFIED CUSTOMER
Thank you Joel.
5/8/2019
Miguel G. VERIFIED CUSTOMER
Joel did an amazing job, from when I first pulled in and he took down my issue with my truck. Joel was reassuring that they would be able to figure out the issue and have my truck back in a timely manner. Joel kept me updated on the progress of the repairs. Thank you Joel and Ford of Orange. Your excellent customer service is what has kept me coming back for over 6 years.
5/8/2019
Marc B. VERIFIED CUSTOMER
Great Service. Thanks Joel
5/8/2019
Joanne L. VERIFIED CUSTOMER
Joel is outstanding ! His customer service is alwAys excellent and he keeps you well informed on your vehicle! He also always has answers to questions I have about my car and maintenance!
5/8/2019
Top Tier. VERIFIED CUSTOMER
Joel is fast, knowledgeable, and honest. Great customer service communication.
5/8/2019
Jeannine L. VERIFIED CUSTOMER
My rep was very responsive & they got me in and out quickly.
5/7/2019
Ruben V. VERIFIED CUSTOMER
A last minute oil change request and Victor made it all happen! Thank you for such great service! Ruben V
5/7/2019