Great costumer service provided by your employee Willium
4/24/2019
Mr Paul. VERIFIED CUSTOMER
It was an awesome experience. Mr. Pasillas was very fast and efficient. He helped answer all my questions. I will definitely keep coming back at Ford of Orange.
4/24/2019
Jonathan R. VERIFIED CUSTOMER
Joel is an amazing service writer and always provides impeccable service.
I was how ever disappointed in the HUGE price increase in oil changes :(
But once again Joel is epic!
4/23/2019
Cindy Z. VERIFIED CUSTOMER
Edgar quoted $159.99 for the diesel package and gave us an additional $15 off. Truck was also washed and ready before the time promised.
4/23/2019
Omar M. VERIFIED CUSTOMER
Experience was great! Quick and easy. Advisor when over all the recommended maintenance coming up and explained everything throughly.
4/23/2019
Marc B. VERIFIED CUSTOMER
Edgar did a great job.
Thanks
4/23/2019
Thoeun C. VERIFIED CUSTOMER
Finally my car have been fixed , car drive no problem. Thank you
4/21/2019
Monica V. VERIFIED CUSTOMER
Great service and very friendly and so helpful
And i will recommend them to my friends and family
4/21/2019
Yesenia B. VERIFIED CUSTOMER
No promised car wash, nor loaner vehicle as promised.. I even asked more than once for a loaner while they worked on my vehicle but I got nothing and no complimentary car wash either. Very disappointed
4/21/2019
Shane R. VERIFIED CUSTOMER
I took the truck in to have the warped dashboard replaced and glove box fixed. When I got the truck back, the trim pieces around the radio screen are completely scratched, the rear view camera no longer works and I don't have power to the USB ports in the front in the center console tray. Joel is great but the techs fixed one thing and screwed up 3. Very disappointed in the techs.
4/21/2019
Mary G. VERIFIED CUSTOMER
Victor provided excellent customer service. As a customer you can really tell this dealership is under new management. In the past I have always been frustrated with the lack of service. The employees were trying their best however it was always chaotic and disorganized. What an improvement.
4/20/2019
Lucila Q. VERIFIED CUSTOMER
Super excellent good customer service the second time with Jason yee I like ????????????????????????????so happy gooooooood
4/20/2019
Albert P. VERIFIED CUSTOMER
Mr. Olivo was courteous, prompt and explained all services with sufficient detail.
4/19/2019
Megan T. VERIFIED CUSTOMER
He was so helpful, really helped me calm down since I was stressed. He had great customer service and genuinely cared about my situation. He was good at taking charge of the situation and getting things figured out quickly, while maintaining a friendly persona to us. I really really appreciate him. He has given Ford a lot of respectability in my eyes through how he represented your company.
4/19/2019
Leo G. VERIFIED CUSTOMER
Jason Yee is a great service Advisor...
4/19/2019
Sandra M. VERIFIED CUSTOMER
Thank you so very much for for taking care of my car. I know she will be running / driving good.
Thank you so very much.
4/19/2019
Demi D. VERIFIED CUSTOMER
Genaro Olivo is an exceptional service manager. He is very consistent & always
On top of his service to his clients. Recommended 10 ??
4/19/2019
James S. VERIFIED CUSTOMER
Ross did a great job explaining You’re offering and what was needed on my car. When I talked I could tell he took time to listen and respond with clear concise information.
4/19/2019
Marie N. VERIFIED CUSTOMER
Jason Yee great service adviser. Good customer service.
4/19/2019
Carl D. VERIFIED CUSTOMER
William was professional and yet very friendly and made me and my wife comfortable.