I am very glad I take my truck to be serviced at your location. I was relieved when I picked up my truck from service yesterday and the issues were dealt with and taken care off. I especially appreciate the wash you guys provided for me. On a side note, I want to emphasize the importance that time it takes members of your staff to greet customers on arrival is something that needs looking into. On many occasions when needing service I find myself waiting anywhere between 15-20 minutes for help. I feel that a quick “hello, we’ll be with you shortly” or “we are busy at the moment, it will take a short time before we can help you” is better than leaving a customer to wait and wonder what is taking so long. But again that is a short comment, on a overall good service you all provide.
3/13/2019
Gary G. VERIFIED CUSTOMER
Jason was professional, and accurate on how much time it would take to service the truck.
3/13/2019
Nereida C. VERIFIED CUSTOMER
Thomas was very helpful
3/13/2019
Joy E. VERIFIED CUSTOMER
Great Job
3/13/2019
Muhammud, Aliuddin. VERIFIED CUSTOMER
Joel as normal provided impeccable customer service
I enjoy my visit to Wilson Ford every time, and
keep coming back. Please thank Joel for his
courtesy.
3/12/2019
Sonia M. VERIFIED CUSTOMER
Joel is a credit to your company. So professional, keeps me informed and is always so polite and helpful
3/12/2019
Clyde S. VERIFIED CUSTOMER
Very complete in what they were going to do. Provided a estimate. They completed the job within 10 minutes of time requested. Felt special and well taken care of.
3/12/2019
Alex N. VERIFIED CUSTOMER
Jason Yee was great to work with, will definitely refer others.
3/11/2019
Pepa H. VERIFIED CUSTOMER
He was very respectful. Extremely knowledgeable and patient with all of my questions.
3/11/2019
Linda S. VERIFIED CUSTOMER
Ross is awesome. Always friendly, helpful and informative.Thanks for a great experience.
3/11/2019
Kenneth E. VERIFIED CUSTOMER
We appreciated all of Edgar’s help in getting our car serviced.
3/11/2019
Charlene R. VERIFIED CUSTOMER
I had great customer service. Edger was very helpful and professional
3/10/2019
Valerie W. VERIFIED CUSTOMER
Everything went well and was handled in an efficient and professional manner. We like your dealership and have been well taken care of - thank you.
3/10/2019
Robert T. VERIFIED CUSTOMER
Junior was great. But 25k service was not complete and car was unable to be washed.
3/10/2019
Anthony S. VERIFIED CUSTOMER
Very cordial!
3/10/2019
Isabel N. VERIFIED CUSTOMER
Thank you so much for your help with my truck thank you
3/10/2019
Sonia M. VERIFIED CUSTOMER
as always Joel epitomises how customer service should be.
3/10/2019
Josh R. VERIFIED CUSTOMER
Edgar is awesome. Best guy that you have. The technician Ricardo was also great.
3/9/2019
Del J. VERIFIED CUSTOMER
Jason has always taken great care of me and my F-150. This time I brought in my company car for a recall. He was able to take care of the issue and found another recall item and fixed that as well. My Director was so impressed that he worked with Jason the very next day to fix an issue he had tried to repair with another dealership with less than favorable results.