I am very pleased with the service I received. My truck is working perfectly and the service they provided was amazing. They answered every question and informed me of everything that my truck need. Thank you!
1/11/2019
Brentt S. VERIFIED CUSTOMER
Joel is fantastic! I will always go to him if I have a problem...Thank you!
1/11/2019
Douglas C. VERIFIED CUSTOMER
I was told my service was done and came down to pickup my F150. When I got there I was told to wait and my truck would be brought up. After a half an hour they finally located my truck. Some one had taken the keys from the rack and no one could locate my truck. The service work done to my truck appears to be fine. The fact that you lost my truck was very concerning.
1/11/2019
Dollie S. VERIFIED CUSTOMER
Joel is an outstanding service mgr. goes over all concerns. Takes care of all troubles.
1/10/2019
Ralph P. VERIFIED CUSTOMER
Excellent...
1/10/2019
Alberto M. VERIFIED CUSTOMER
Hi is completely professional. And hi is very nice.
1/10/2019
Ralph A. VERIFIED CUSTOMER
Ross did a great job in customer service. I look forward to going back and bing greeted with a smile.
1/10/2019
Constance M. VERIFIED CUSTOMER
I always have had great service and this last experience was the same
Thank you.
1/10/2019
Bernardino S. VERIFIED CUSTOMER
William is very professional of his job. Outstanding customer service. Thanks William and Ford dealer co
1/10/2019
Nationwide Mutual. VERIFIED CUSTOMER
Jason is always. Pleasure to deal with! He takes of my Nationwide Company car. His attention to detail is second to none!
1/10/2019
Randall Martindill. VERIFIED CUSTOMER
I always get the best service keep up the great service
1/10/2019
Irma C. VERIFIED CUSTOMER
Ok, I'm very happy with Joel attentions
1/10/2019
Hugo C. VERIFIED CUSTOMER
Everything was excellent
1/9/2019
Ms Aida. VERIFIED CUSTOMER
I was at Orange Ford to replace my windshield wipers and to see why water is seeping in my drivers door when it rains or I wash my car. Needless to say I was not able to leave my car today for 2days I will return
I have not been happy the paint job— 1 year after I bought my car the paint on the trunk has faded
The base of the seat (drivers side) broke
And the floor mat does not stay on the clip-???????? I did speak with someone in customer service and they were not able to help me I would have to pay for the
Repairs ???????—$40,000 vehicle ??
1/9/2019
Mr Michael. VERIFIED CUSTOMER
Jason is the best !! Above and beyond providing excellent customer service.
1/8/2019
Shawn C. VERIFIED CUSTOMER
I waited for over 20 minutes with not one person helping me and I was the only car there at that time. As far as I’m concerned I will never take another of my ford vehicles to Ford of Orange and I always used you before. I own 3 ford cars and my two daughters each own fords purchased at Ford of Orange. Villa Ford now has all my and my daughters maintenance work. Your service center **** up in every way.
1/7/2019
Laura M. VERIFIED CUSTOMER
Wouldn’t help solve the problem with my vehicle. Horrible experience.
1/7/2019
John R. VERIFIED CUSTOMER
Jason was professional and very helpful.
1/7/2019
Vanessa G. VERIFIED CUSTOMER
Jason ensured that I had a ride to and from the shop. He gave me regular calls to keep me posted. He underpromised and overdelivered, getting me my car back a full day earlier than expected. A+ all the way! I will be a customer for life and have already recommended the shop.