Quick in and out, everything’s communicated well and no upsell on any non-crucial services, very professional
6/28/2020
Enrique P. VERIFIED CUSTOMER
very helpful. no bs to purchase services not wanted.
6/28/2020
James M. VERIFIED CUSTOMER
Mo was fantastic. Service and experience was great.
6/28/2020
David R. VERIFIED CUSTOMER
Tom was great and courteous.
6/28/2020
Alicia B. VERIFIED CUSTOMER
Good service. Thank you
6/27/2020
Carlos D. VERIFIED CUSTOMER
My first time there, but good experience over all
6/27/2020
Antonia, Fregozo. VERIFIED CUSTOMER
Everytime I go Mohammad helps me, even if I dont have an appointment. Never makes me feel like I'm over booking their day.. he always answers with a smile. I like his costumer service.
6/27/2020
Orlando N. VERIFIED CUSTOMER
Great customer service
6/26/2020
Maryann V. VERIFIED CUSTOMER
I really appreciated how Tom was very kind and attentive to me and my needs
Thank you
6/25/2020
Faith M. VERIFIED CUSTOMER
Mohammed was very kind and helpful. He was great with answering any questions or concerns. One thing: Not all staff are wearing gloves or masks at all times, which I would have appreciated. No issues with Mohammed! He made my experience wonderful.
6/24/2020
Pacific Elite. VERIFIED CUSTOMER
Thank you Erik for the timely and thorough service. Appreciate it.
6/24/2020
Monica H. VERIFIED CUSTOMER
The guy who helped me was very friendly and helpful!
6/24/2020
Bill W. VERIFIED CUSTOMER
Every thing was fine except for the car wash. Sloppy!
6/23/2020
Blair P. VERIFIED CUSTOMER
Always had a great experience having my car serviced here.
6/23/2020
Jose C. VERIFIED CUSTOMER
This is the second time I take the vehicle to this location and the representatives are suggesting services that has been done to my vehicle within a year. I understand services are suggested based on the mileage but no one is paying attention to the service history of the vehicle to provide an accurate assessment of what is needed. The belt tensioner was suggested to be replaced when I change it a year ago. The representatives said that he made a mistake and looked at the wrong customer information. It was also recommended the replacement of the spark plugs, transmission oil and other services when they have been done within a year or so ago.
It defeats the purpose of taking the vehicle to the dealer if there is not a commitment from someone to check the history of the car especially when the vehicle has been serviced at this location for almost two years. I am not dissatisfied with the customer service representatives but concerned about the validity of what has been recommended without someone from the shop(mechanic) checking the service history of the car.
6/23/2020
Marie H. VERIFIED CUSTOMER
Mr Abdo was very professional and explained clearly all work that needed to be done on my car.
He was also very helpful with both my rides from and to my home. I really appreciated his helping. Thank you.
6/21/2020
Hamilton K. VERIFIED CUSTOMER
Great service from the advistor and the service department as a whole.
6/21/2020
Scott M. VERIFIED CUSTOMER
Friendly service maybe a little pricey
6/21/2020
Boyd G. VERIFIED CUSTOMER
Very professional and courteous and helpful I will be back for more service on my vehicle. Thank you
6/21/2020
Victor G. VERIFIED CUSTOMER
My car was checked in quickly. I walked across the street had some breakfast and by the time I got back I got the call saying my vehicle was ready. Also your parts guy answered some questions about some parts I was interested in. Also who ever washed my car did a really good job. Most places just run water over it. Even the inside of my car was cleaned. Really impressed with the service.