When I arrived I had a flat tire after having a slow leak for over a year and he assisted with me inspecting it to provide me with options. No visible reason found and advised having a mechanic assess before determining how to proceed. Turns out there was a broken screw in the tread that was missed over the last year by everyone. Patched tire and got me up to speed with upcoming maintenance needs. Helped me resolve issue with minimal expense which is appreciated. Also, helped me plan for future maintenance expense coming up; also appreciated.
7/9/2019
Moises R. VERIFIED CUSTOMER
The scheduling and servicing of our lease was great but when we asked for the car to be washed it came back in a much worse condition. My wife had to spend $30 to have it detailed at a trusted car wash near our home. This is not the service we are accustomed to at Mazda of Orange.
Moises R
7/9/2019
Julian Y. VERIFIED CUSTOMER
Thanks for the quick service. Tom is great and he made my experience enjoyable. I will be bringing my car back for future services.
7/9/2019
Trang N. VERIFIED CUSTOMER
Thomas was an excellent service adviser, aside from taking care of my car, he offered to loan a car so I was able to make to work. Thank you so much for his assistance.
7/9/2019
Elsie F. VERIFIED CUSTOMER
Great service
Nice people
7/9/2019
Chandresh B. VERIFIED CUSTOMER
Keep up the good work
7/9/2019
Sonny T. VERIFIED CUSTOMER
Everything was completed as I has expected. The vehicle is running great ????????.
7/8/2019
Christina S. VERIFIED CUSTOMER
Great, friendly and knowledgeable service.????
7/7/2019
Christina T. VERIFIED CUSTOMER
I had not brought my vehicle in for service at Mazda of Orange for quite a while. I was very pleasantly surprised at the level of customer service I received. Paisley was very helpful and addressed all of my concerns with my car.
7/7/2019
Yazloff Richard. VERIFIED CUSTOMER
Thomas is an exceptional employee!!! He was professional, courteous and helpful with my questions. He kept me informed
That’s one great service rep.They are the reason why we bring our
Vehicles to your Dealership service
Richard Yazloff
7/7/2019
Gabriela G. VERIFIED CUSTOMER
She gave great customer service.
Thank you!
7/6/2019
Michelle W. VERIFIED CUSTOMER
Tom is awesome. As always!
7/6/2019
Minerva C. VERIFIED CUSTOMER
Luis Velasco provided excellent customer service! He was very helpful and courteous. My vehicle was ready in 2 hours as promised.
Thank you Luis!
7/6/2019
Wilma W. VERIFIED CUSTOMER
I was very impressed with the service I got
Very informative and easy to understand
Answered questions. Thank you very much!!!
7/6/2019
Gorkin . VERIFIED CUSTOMER
Luis is really nice.. and provided good customer service. Thank you for that.
7/6/2019
Susan M. VERIFIED CUSTOMER
Everything was fine on time and everything is good
7/5/2019
Tucay Marlene. VERIFIED CUSTOMER
They took care of my needs the moment I walked in. Thomas was very helpful and knowledgeable of his job.
7/4/2019
Marylou F. VERIFIED CUSTOMER
She very helpful
7/4/2019
Scott C. VERIFIED CUSTOMER
You should keep the customer loyalty program for car buyers at your dealership. The preferred Advantage Club program is why I drive from Glendora to have you guys service my CX-5.
7/4/2019
Adriana L. VERIFIED CUSTOMER
Service was done very fast per usual. Happy with Mazda staff, paisley was very informative.