Great service but oil change prices seem very high.
6/28/2019
Hugo E. VERIFIED CUSTOMER
Tom has taken care of my car’s needs time and time again, which is why I like to go to him when I go in for service.
6/27/2019
Chandresh B. VERIFIED CUSTOMER
Keep up the honest and good work
6/27/2019
Roi L. VERIFIED CUSTOMER
None
6/27/2019
Kathy K. VERIFIED CUSTOMER
Excellent service
6/27/2019
Jean S. VERIFIED CUSTOMER
The service manager was very nice and explained everything very clearly. We waited almost two hours, which is acceptable. Good experience over all.
6/26/2019
Trung N. VERIFIED CUSTOMER
You guys didn't fix anything. Told me to wait until you guys can figure it out. It's a brand new car and it's very frustrating to have to deal with it. I barely had 400 miles on the car when the rear sensor had a malfunction. It's not the representative that I'm dissatisfied with, it's the company as a whole that I'm disappointed with. I'm still waiting to hear back from you guys to see if you have a solution for the problem yet
6/26/2019
Caselyn I. VERIFIED CUSTOMER
Thomas gave me an amazing experience! I loved his attitude the entire visit - he was so polite! I give him 10/10 .. thank you Thomas for making today easy
6/26/2019
Samihra A. VERIFIED CUSTOMER
Extremely satisfied thank you for the great service
6/26/2019
Ron Z. VERIFIED CUSTOMER
Yes, With people like Thomas representing your service department you have nothing to worry about.
6/24/2019
Angeline Y. VERIFIED CUSTOMER
My first time, you have a great staff. I was greeted with enthusiasm and it made me feel welcome. Very knowledgeable and the service was finished as promised. Extremely satisfied.
6/23/2019
Navon V. VERIFIED CUSTOMER
Great service and fast
6/22/2019
Alex S. VERIFIED CUSTOMER
Amazing service and an amazing experience.
6/22/2019
Moorhous Brian. VERIFIED CUSTOMER
Luis was helpful and professional throughout the entire service.
6/21/2019
Aaron S. VERIFIED CUSTOMER
The customer service team was amazing and very helpful but the maintenance team was horrible! I found trash under the driver’s seat that wasn’t there when I dropped off my car. I also found old pens with hair and sticky black oils on them in my center console. Almost as if whoever worked on my car used my center console as their own personal trash can! Also, they forgot to put a cap back on my back right tire after they checked for air pressure so I had to buy a new set of 4 caps so they would all match again. In the end, I’d give customer service 5/5 stars and maintenance 1/5 stars for treating a customers car like garbage. Next time I’ll be sure to take my Mazda to Mazda of Tustin where I know they will treat my car with respect.
6/21/2019
Stephen B. VERIFIED CUSTOMER
He was helpful throughout the process. I do have one complaint and/or question that was never answered: Did they found the nail in one tire at I saw before we brought the car in? I did tell him about this when the car was turned in the night before. But it wasn’t on the initial paperwork when I looked at it the day after we picked the car up. Nor was there anything about it on the final paperwork when we picked it up. It was important to us as my wife is driving across the desert to Phoenix this weekend (6-21-19).