Luis showed me what customer service is all about! Thanks Luis for a job well done!
6/14/2019
Ion H. VERIFIED CUSTOMER
Great service and great atmosphere for a good company
6/14/2019
Karen S. VERIFIED CUSTOMER
Luis was friendly and the service was done quickly! I couldn't pick my car up until after work but he was there then too & got me out if there quickly! Thank you!
6/13/2019
Carmen G. VERIFIED CUSTOMER
Thomas has the best customer service.
6/13/2019
Fernandes Douglas. VERIFIED CUSTOMER
Luis was very good in responding to inquiries re the status of my vehicle.
6/13/2019
Louis K. VERIFIED CUSTOMER
You guys are great...keep up the great work...
6/13/2019
Hugo E. VERIFIED CUSTOMER
Tom is very helpful with my car’s needs and has always provided excellent service. Tom offered to have a Lyft driver take me home while my car got worked on so I can work on other chores was great. Thanks Tom!
6/12/2019
John B. VERIFIED CUSTOMER
Thomas was professional and friendly easy to work with.
6/12/2019
Andrea L. VERIFIED CUSTOMER
The customer service was fantastic! Thomas was very attentive and a pleasure to do business with. I definitely will be back!
6/12/2019
Steven L. VERIFIED CUSTOMER
Thomas was very helpful friendly and quick to follow up.
6/10/2019
Edgar E. VERIFIED CUSTOMER
Very prompt & gave me all the information & took care of pick Shuttle drop off& pick up in a timely manner.
6/10/2019
Donald C. VERIFIED CUSTOMER
They fixed it fast an got me a loaner car.paisley is a great customer service person
6/9/2019
David P. VERIFIED CUSTOMER
Always happy with the service.
6/9/2019
Fernandes Douglas. VERIFIED CUSTOMER
Luis was very helpful through the whole process.
6/8/2019
Raheb Immanuel. VERIFIED CUSTOMER
Luis ran my car thru the wash when he didn’t have to because I arrived late and he saw to it that I was able to be serviced still and went out of his way to wash my car as well. This has been the only pleasant one experience I’ve had with your service department in over 2 years.
6/8/2019
Nelson P. VERIFIED CUSTOMER
Like always superb job provided by Paisley Petruzzelli assets to the company thank you Nelson.
6/8/2019
Mark L. VERIFIED CUSTOMER
Very sweet and also quick! Thank you
6/7/2019
Bethany A. VERIFIED CUSTOMER
The team at Mazda of Orange was extremely kind, efficient and timely with my service. Thomas Owens communicated well regarding the time and expectations of the service being done on my vehicle. I left feeling well taken care of and my car came back to me clean and operating better than when I checked it in for service.
6/6/2019
Jose M. VERIFIED CUSTOMER
You guys are just the best, I took my ford transit to irvine and they could not found another customer car, they mis placed, so you guys are the best.
6/5/2019
Hernandez Fernando. VERIFIED CUSTOMER
This experience on my last service was unpleasant to say the least.
Rental car is hard to access. Rental car was given dirty without a wash. My car had a flat tire within a couple of hours of receiving my vehicle so Mazda failed to point that out in the inspection. My vehicle was returned without a wash as well and paid a pretty penny to just do an oil change and a report that I feel was just filled out without proper inspection. Advisor seemed unsure of the guidance and battery life of my vehicle. My family has only purchased Mazda vehicles so we are disappointed this time around and will not be doing any service at this location.