10 stars for Thomas this guy was very help full from the time I came in even though it was clear that he is very busy guy.
2/24/2019
Donald Z. VERIFIED CUSTOMER
Erik is a cut above every Service Writer I’ve ever had the pleasure of dealing with....
He’s a tremendous asset 2 your Store....
As I speak from experience... as a former physical plant engineer at Fladeboe Automotive Group, Irvine Auto Center... i.e., 2000-2013....
2/23/2019
David K. VERIFIED CUSTOMER
Thank you so much for the top notch service. Well done
2/23/2019
Fabrizio S. VERIFIED CUSTOMER
Had my headphones and cash that I have forgotten stolen, pretty unfortunate. I know there's no way to PROVE IT that's why I'm not bothering to contact management...I know how it is. Just want to write this so you're aware of your crew doing shady stuff.
2/22/2019
Lan X. VERIFIED CUSTOMER
Erik was very professional and helpful. He took the time to make sure the problem was resolved and provided next step options in case any future issues. I appreciated his time and attention to detail.
2/22/2019
Susan M. VERIFIED CUSTOMER
Eric always listens to my concerns and looks at all angles to fix the issue or problems I am experiencing with my car. He is a very good adviser and I am pleased always to go to him as his customer service is very good!
Thank you
2/21/2019
Barbara Y. VERIFIED CUSTOMER
Always appreciate people at your location
2/21/2019
Rhonda S. VERIFIED CUSTOMER
Mr. Owens was very professional and helpful. He went above and beyond to make my visit very enjoyable. Thank you
2/21/2019
Moorhous Brian. VERIFIED CUSTOMER
Erik makes the whole service experience easy. He is extremely knowledgeable about the services and goes the distance when it comes to customer care. Terrific job Erik!
2/21/2019
Jeanette P. VERIFIED CUSTOMER
The service representative made sure my car was done fast so I could go to my next appointment. He was extremely nice and professional. Outstanding customer service.
2/20/2019
Sabita J. VERIFIED CUSTOMER
Tom was very courteous and kind even on the phone when I called to make the appointment. Will definitely come back.
2/20/2019
Byrd Kim. VERIFIED CUSTOMER
Erik is always a pleasant person to interact with.
His knowledge of the Mazda product is reassuring.
He keeps me informed throughout the process.
My service was completed in a timely manner while I waited.
Erik is my go to person @ Mazda!
2/19/2019
Dustin D. VERIFIED CUSTOMER
Very helpful and kept me up to date with my vehicles progress, made it easy to plan around, thank you!
2/19/2019
Dean N. VERIFIED CUSTOMER
Very pleasant experience today. It should be credited to Erik's excellent customer service. Mazda of Orange was well-served by a great staff like Erik. Thank you.
2/19/2019
Desiree D. VERIFIED CUSTOMER
Love the new car wash service. Did a great job I was impress.
2/18/2019
Patricia R. VERIFIED CUSTOMER
Me gusto la atencion q recibi y la amabilidad.. es exelente
2/18/2019
Botero Fabian. VERIFIED CUSTOMER
Will be back next weekend for service
2/18/2019
Christina S. VERIFIED CUSTOMER
Paisley went above and beyond my expectations. She provided me a lift while I waited and was helpful with providing suggestions on local attractions to pass the time in an area I was unfamiliar with. She provided me with updates waited, and her timing was impeccable. the lift dropped me off just as my car came out of the wash. She made sure I was satisfied with service and even walked me to the car at the end. I definitely will continue to drive out to orange for my future services.