I was very happy with my appointment yesterday. The only negative comment I had was that the appointment took over 2 hours. When I was told an hour to an hour and a half. Other then that I have no complaints. Erik was very friendly and kept me up to date with the whole process.
1/29/2019
Lysa H. VERIFIED CUSTOMER
Very helpful n courteous
1/28/2019
Low-Chang Betty. VERIFIED CUSTOMER
Very happy with the service and people
1/26/2019
Hector V. VERIFIED CUSTOMER
I’m glad u have lyft as a complimentary for us, I have to jobs and work about 15 hours a day and waiting for my car would had been downgraded for me, 1:30 wait could had been 1:30 more of sleep that I usually don’t have, but thanks for the lyft they took me home slept for about 2:30 they called another lyft for me to go pick me up and get my car awesome thanks
1/26/2019
Jack C. VERIFIED CUSTOMER
excellent service attitude
1/26/2019
Car Tune. VERIFIED CUSTOMER
You are the best thanks
1/25/2019
Jose S. VERIFIED CUSTOMER
I forgot who was the person who helps me . She was over the extra mile .
Also mr Erick is always helping me with my 1000 questions he always with a smile all the employees were super friendly I have a dealer near but I prefer to drive 30 min to orange thank you. And I hope the employees get a recognition
1/25/2019
Savonna S. VERIFIED CUSTOMER
Erik and Sarah did a fantastic job communicating with me and giving me the best service possible. They understood my needs and stuck to the estimate given when we first spoke. I would recommended anyone to service their vehicles at Mazda! Thank you so much!!
1/24/2019
Mrs Lisa. VERIFIED CUSTOMER
I did try calling there twice to make an appt and no one answered the phone either time. I did wind up making an appt online and once my car was there the service was great. Just feel there should be someone that could answer the phone when you call
1/24/2019
Alyssa H. VERIFIED CUSTOMER
Very smooth process and friendly staff. Will be back for all my maintenance. I liked that he introduced me to the Mazda app and all the benefits included.
1/24/2019
Gloria P. VERIFIED CUSTOMER
Thank you Thomas!
1/24/2019
Mr Jersain. VERIFIED CUSTOMER
My car drives better than new thanks again
1/24/2019
Toliver Michael. VERIFIED CUSTOMER
Tom was very helpful and got me my car back sooner than expected. Thanks!
1/23/2019
Maryann V. VERIFIED CUSTOMER
Everyone was courteous, professional and timely!
Great team! Great service! Thank you!!
1/23/2019
Clarice D. VERIFIED CUSTOMER
Paisley was very professional and friendly. She went over services needed and recommended. She showed me a few options. She remembered me from before and listened to my concerns. She made me feel valued as a customer.
1/22/2019
Gregory J. VERIFIED CUSTOMER
I've been a Ford/Mazda customer at this location for years. I have returned as a customer because of the great customer service and the quality of the work oerformed on all of my vehicles. Thanks Mazda of Orange!
1/22/2019
Jenna S. VERIFIED CUSTOMER
My rep did the best he could with the resources available. However, we had difficulties communicating via text, as my messages weren’t getting through and psossibly vice versa. There was also a discrepancy in the prices listed for the services between the website and the shop. I also have an ongoing issue with having to revise the final contract to reflect the “cardholder discount”. It would be great if the system could identify returning customers and provide an automatic discount to avoid the inefficiency.