Erik is always attentive and very personal in helping me with the issues I have with my vehicle. He’s excellent and very knowledgeable in what he do.
12/5/2018
Minerva C. VERIFIED CUSTOMER
Erik was great! Thid is the second time I had him as my advisor. He explained the kind of service that my car needed and called me as soon as my car was ready and sent their lyft service to pick me up. Excellent customer service!
12/5/2018
Jonston, Michael. VERIFIED CUSTOMER
I asked Erik to look at the driver side brake light. I was told that there was no problem with all the lights. while following the car car home I noticed the brake was out. So when I got home I replaced the bulb myself. So they did not even look at it. So you don’t do what you say you will do. You did replace the driver side head light and the sticky dash. Service rep or mechanic? You tell me.
12/5/2018
Jarrett L. VERIFIED CUSTOMER
Service was great
12/5/2018
Thomas O. VERIFIED CUSTOMER
Mazda Rocks
12/5/2018
Jennifer H. VERIFIED CUSTOMER
Sarah provided exceptional customer service. She took the time to explain everything and checked in with me while I was waiting to see if I had been updated and then came back promptly to update me on the status. Best interaction I have ever had in this service department.
12/5/2018
Hugo E. VERIFIED CUSTOMER
Thomas took great care of my car's news and let me know what else needed to be done. Thanks for the car wash too!
12/4/2018
Margaret A. VERIFIED CUSTOMER
Service was great
12/2/2018
Maricela G. VERIFIED CUSTOMER
Sarah made this so easy! Thank you everyone my car looks awesome
12/2/2018
Sophia L. VERIFIED CUSTOMER
I always that the service I get at Mazda service center is top notch. This is more about time. I was told two different time frames for how long I would wait. Which is a bummer but I was willing to wait and didn’t really have an option.
12/2/2018
Anthony H. VERIFIED CUSTOMER
I am disappointed to see the prices for an oil change fluctuate. Why would they not advice me of the price change or charges before taking my car in? An oil change is extremely expensive at your service department. I wasn’t satisfied with the service and different price every time I take my car in for the same service.
12/1/2018
Kayla B. VERIFIED CUSTOMER
Erik is my go to when I get my oil changes! I needed a part for my battery that I thought was going to be a hassle to figure out and he was able to take care of it for me!
12/1/2018
Debra A. VERIFIED CUSTOMER
Very satisfied. Thank you!
12/1/2018
Guillermina R. VERIFIED CUSTOMER
Excellent service and very friendly staffs
12/1/2018
Blanchard, Kara. VERIFIED CUSTOMER
Service was quick and they did a great and honest job! Thank you :)
12/1/2018
Douglas O. VERIFIED CUSTOMER
Everything went very well and professional
12/1/2018
Danica B. VERIFIED CUSTOMER
Paisley was beyond accommodating. She made experience super easy and very enjoyable. I will come back to your dealership for service again because of my positive experience.
12/1/2018
Channraingsey Y. VERIFIED CUSTOMER
She is very friendly and patient towards customers. Understanding what we need and give extra recommendations and information that help maintaining good condition of the car. Good experience during this service. Thanks,
12/1/2018
Smith . VERIFIED CUSTOMER
Been coming to Mazda of orange and have always been very very happy
12/1/2018
Mrs Delorise. VERIFIED CUSTOMER
No I think you so much for your excellent courtesy customer service skills I will highly recommend anyone to Mazda thanks again Happy Holidays