I had a window whistling through the driver’s side door on my 2017 GMC Sierra starting at 50mph, Ray Skillman attempted to fix the problem twice having my vehicle for 2 days both times. I got a tip from a friend that he had the same problem and took his 2018 Silverado to Stanley Chevrolet and they fixed the problem.
So I called the dealership and stated that I did not buy the vehicle from Stanley, but this problem had persisted for over a year and if they could take a look at it, and would it be covered under warranty. Mike Rice, said yes, yes & yes and scheduled me an appointment in less then 48 hours, I was greeted by a friendly staff, checked my vehicle in, had a courtesy vehicle warmed up to give me a ride home. I received a text that they were working on my vehicle, was called at 4:30pm the same day and was told they found & fixed the problem! Picked up the vehicle, AND STANLEY CHEVROLET NAILED IT! Problem fixed and you can here a pin drop at 50mph in my cab! I am 53 years old and I have always bought GM products, I have never been treated so well and was kept so well informed, ever at a dealership like this one! I will be buying my next new vehicle at Stanley next year, my wife is currently driving a 2012 Chevrolet Malibu and would like to upgrade to the Impala! Just wanted to say THANK YOU , for a job well done and mission accomplished!
Respectfully Submitted,
Jerry Martin
12/14/2018
Jeff J. VERIFIED CUSTOMER
Customer service is always excellent! Love this dealership.
12/14/2018
Donald M. VERIFIED CUSTOMER
Courteous and professional.
12/13/2018
Robert S. VERIFIED CUSTOMER
Yes I am decidedly happy with the service provided by Rien and the techs at Stanley Chevrolet the service took only a few hours and although I’ve driven only a few minutes in the Avalanche the power steering is responding much better than before and tomorrow I will be on the road for a couple of hours and will have a comprehensive sense of how the service has changed my truck’s ability to maneuver as it has to perform snow plowing when it does snow this year.
12/13/2018
Helen J. VERIFIED CUSTOMER
I was satisfied
12/12/2018
Daniel Benslay. VERIFIED CUSTOMER
Thank you so much for all the time and effort put into repairing our Saturn ..... I am the care giver for my mother and this is our only vehicle so we try very hard to keep.this vehicle road worthy. ..THANK YOU also. for getting the items fixed under warranty and saving us the extra expense.
12/11/2018
Bill N. VERIFIED CUSTOMER
Robert was very attentive, fast and friendly. I always receive quality service when I visit Stanley Chevrolet.
12/9/2018
Amber S. VERIFIED CUSTOMER
Stanley Chevy and Rien are always great! Thanks for the great customer service
12/8/2018
Caprice J. VERIFIED CUSTOMER
Everyone was great and very nice team you here there?
12/8/2018
Sharon C. VERIFIED CUSTOMER
.I have had several problems with my 2002 Impala in the past few months. I'm sure Rien was tired of dealing with me, but he has always bent over backwards to help. When I'm finally able to purchase a new car, Rien will be the reason I'll look at Stanley first.
12/7/2018
Bill Tucker. VERIFIED CUSTOMER
Michael did a nice job and answered all my questions.
12/7/2018
Angela N. VERIFIED CUSTOMER
Seal around door was not fixed.
12/2/2018
August S. VERIFIED CUSTOMER
Perfect
12/2/2018
Christy S. VERIFIED CUSTOMER
Thank you
11/30/2018
Marcia C. VERIFIED CUSTOMER
Absolutely the best service.
11/29/2018
Ronald S. VERIFIED CUSTOMER
Completely satisfied.
11/28/2018
Ms. Sharon. VERIFIED CUSTOMER
Michael was a big help getting my car fixed.He was very understanding and patient with me trying to help me and answering my questions. Bill Cecil was a great help also! He switched vehicles so I didn't have to miss work to get my car fixed! It's people like these guys to help put your mind to rest when you are in need of help!
11/27/2018
Mr. David. VERIFIED CUSTOMER
Very good service .well pleases .Thank you David Francis
11/27/2018
Justin A. VERIFIED CUSTOMER
Service was fast and very friendly.
11/21/2018
Josuv Lara. VERIFIED CUSTOMER
Michael was great and very profesional, Knowledged on all the repairs I needed for my Silverado. I will continue to bring my Chevy Silverado to get service at this location, great timing and honest work.