Mr Simeon was very professional, friendly & welcoming. He followed up with me via email to check to see if I have any questions or concerns regarding my car. The was done very timely and I really appreciate that. I am very happy with the service.
Best regards, Janet Hill
12/14/2018
George H. VERIFIED CUSTOMER
Thanks so much for all services with my car I am very satisfied
12/14/2018
Jennie B. VERIFIED CUSTOMER
He was patient and thorough. Thank you.
12/14/2018
Edna G. VERIFIED CUSTOMER
Everything was ????.
12/13/2018
Stephanie S. VERIFIED CUSTOMER
Edward is the best!!!!!!
12/13/2018
BONNIE C. VERIFIED CUSTOMER
Everyone went above and beyond today. Especially Isahiah. Thank you!!!
12/13/2018
ELAINE C. VERIFIED CUSTOMER
Edward is the absolute best. I have total confidence in him.
12/12/2018
LORI G. VERIFIED CUSTOMER
Car looks great. I appreciate the great help that Edward provided.
12/12/2018
Christian V. VERIFIED CUSTOMER
Excellent Service! Attention to detail! I needed a courtesy pick up and It was sent once the car was ready. Thank you.
12/12/2018
Madelon S. VERIFIED CUSTOMER
I've been dealing with Lexus dealerships for almost 20 years and have always experienced competent, friendly and wonderful service: today was no exception. You folks definitely know how to treat your customers. Phuong was a pleasure to deal with. Thank you
12/12/2018
CYNTHIA D. VERIFIED CUSTOMER
Isaiah Figueroa did of nice job of greeting us and filling out the required paper work in a timely fashion. He texted me about an hour and half later to tell us that the air was ready.
12/12/2018
CHARLES H. VERIFIED CUSTOMER
Derek was very polite and professional. He addressed all of my concerns even though many were relatively unimportant. I also appreciated a clean car at the end. My only disappointment came when the service light which was illuminated upon my arrival at DCH but would not come back on, came on immediately as I drove away. I guess I’ll have to schedule another appointment since the “check AHC 4 wheel” issue has yet to be resolved. Everything else was top notch. Thank you.
12/12/2018
MELVIN B. VERIFIED CUSTOMER
Excellent services!!
12/12/2018
ERICK A. VERIFIED CUSTOMER
Awesome service!!!!!. Service personnel was awesome, really nice people.
12/12/2018
Antonio R. VERIFIED CUSTOMER
Edward is exceptional, he takes care of his customers and gets to the point making it very easy for you to express your concerns and issues regarding the repairs in your car. I think he is exactly the type of person customers want. I really appreciate his patience and concerns regarding my services on my vehicles.
12/11/2018
JOEL P. VERIFIED CUSTOMER
Derek was very responsive and courteous discussing the service issues pertaining to my Lexus.
12/11/2018
Annie M. VERIFIED CUSTOMER
Friendly
Efficient
Accommodating and professional
12/11/2018
ROY L. VERIFIED CUSTOMER
I had an appointment at 8:30am for regular service...oil change, etc. I let them know I would like my vehicle done by 2, and Edward wrote 1:00 on the paperwork to get it done quicker. I showed up at about 1:40 to inquire about my vehicle as I hadn’t heard anything in regards to an update. I was told the service was being completed AT THAT TIME, and that my tire needed to be patched. This is 5 hours after I dropped my car off!! My vehicle was not ready until close to 4:00pm. I honestly do not understand how it took THAT long for something so simple, especially when I had an appointment. So disappointed.