Everything went smoothly and efficiently! Thank you Santa Barbara Lexus!
1/13/2019
Eivis Q. VERIFIED CUSTOMER
Thank you Phuong!
1/13/2019
Jennifer M. VERIFIED CUSTOMER
Excellent customer service.
1/12/2019
BETTY K. VERIFIED CUSTOMER
Fine service
1/12/2019
Darlene S. VERIFIED CUSTOMER
D. Bishop- He is very hospitable and genuine with concern. But, it is not fair for Derek to be blamed or to take the blame for the lack of responsibility from the Service Employee (s) who has to repair or Maintenance onto a Consumers’ Lexus vehicle. We as Consumers, like to come and leave knowing that ALL of DCH Lexus Employees have the same genuine care and passion to do and give their best service. ????
1/11/2019
Patsy M. VERIFIED CUSTOMER
Derek is an extremely professional service representative, a pleasure working with him.
1/11/2019
Farzeen N. VERIFIED CUSTOMER
Derek has always provided me an excellent service. He is a valuable asset at Santa Barbara Lexus.
Dr. Nasri
1/11/2019
Joan H. VERIFIED CUSTOMER
Edward is professional & does superb when assisting his customer. Very polite & accommodating. I look forward to always working with him. I live in San Luis Obispo County & if it wasn’t for Ed I might do business locally although there is no Lexus dealership locally. Sincerely, Joan
1/10/2019
Dwight G. VERIFIED CUSTOMER
Derek is always Extraordinary!
1/10/2019
Bj A. VERIFIED CUSTOMER
Ed has the one of the best customer service. Great customer relations
1/10/2019
NANCY C. VERIFIED CUSTOMER
This was the first time that I had used the valet service. I was totally impressed!! Phoung kept me informed on pick up and delivery of my vehicle as well as addressed my concerns and questions about my car. The drivers were very professional and kind. I would definitely consider using this service again. Thank you Lexus.
1/9/2019
Emmett M. VERIFIED CUSTOMER
Derek is a great communicator and customer service person. I’m sure he makes a great contribution to the dealership.
1/9/2019
Robert B. VERIFIED CUSTOMER
Great People
1/9/2019
Melissa P. VERIFIED CUSTOMER
Xavier was great.
1/9/2019
Sandra B. VERIFIED CUSTOMER
Edward And the staff are wonderful.
1/9/2019
KAMIE M. VERIFIED CUSTOMER
Derek went out of his way to be helpful and communicate to me what service was being provided and what was needed in the future. He has a wonderful personable and professional manner that made taking my car for service a pleasure. He went out of his way to make sure the car was done in time so that I could attend to an important family matter. Thank you for the special attention you give your customers!
1/9/2019
PATRICK C. VERIFIED CUSTOMER
My service guy was great !! I will hopefully see him at the next service
1/9/2019
Jennelyn T. VERIFIED CUSTOMER
I have always been satisfied with the customer service provided by DCH Lexus of Santa Barbara. This is mainly due to the fact that Phuong Pham is an exceptional service agent- professional, courteous, and good-looking; I fully trust him to meet the needs of my automobile-care experience. My car is always returned to me in excellent condition, clean and operating smoothly. Thank you for your continued customer support!