Raphael, gave me first class treatment and was very nice and accommodating.
I really like the text message letting me know the vehicle was ready.
5/11/2019
Jessica F. VERIFIED CUSTOMER
Thank you for getting my tire fixed quickly. Same day appointment. Appreciate everyone’s kindness.
5/11/2019
Teodoro R. VERIFIED CUSTOMER
Miss Lyndsey Livingston was very courteous and professional it was a delight doing business with her and all the staff at DCH Audi of Calabasas
5/11/2019
Kenzo P. VERIFIED CUSTOMER
Lyndsey is super caring. Thanks for the experience
5/11/2019
Deyssi C. VERIFIED CUSTOMER
Rafael was very polite, attentive and kept me informed about the status of my car’s service.
5/11/2019
Dan C. VERIFIED CUSTOMER
Great customer service great service advisor 10 out of 10
5/10/2019
Edward M. VERIFIED CUSTOMER
Angel is always a pleasure to work with!
5/10/2019
Dong K. VERIFIED CUSTOMER
Satisfaction
5/10/2019
Jeffrey S. VERIFIED CUSTOMER
Angel was excellent! He had some good insite for my ownership experience. I took his card and ask for him when I bring my car back for service....
5/10/2019
Cindy B. VERIFIED CUSTOMER
John In service department was very accommodating. I was able to have my license plate put on within a half an hour. John explained that it might take a little bit since he had his employees on lunch but would accommodate me. Thank you for your time and consideration to service me and my Audi in such a short period of time.
5/9/2019
James L. VERIFIED CUSTOMER
Lyndsey was personable and informative. Excellent service.
5/8/2019
Jayantha 'Jay'. VERIFIED CUSTOMER
You were unable to repair the car that you sold me,but still charged me $179.50. Now I have to tow it to another repair shop. I I am very disappointed with the service.
5/8/2019
John C. VERIFIED CUSTOMER
Great service, fast.
5/8/2019
Christopher K. VERIFIED CUSTOMER
Great and friendly service. Thank you!
5/7/2019
Isaac C. VERIFIED CUSTOMER
Flores is professional, friendly, knowledgeable and
on time.
5/6/2019
Norman K. VERIFIED CUSTOMER
Raffael and the team were able to quickly
Diagnose and address a water pump leak in my A7.
I am extremely satisfied with the level or service, knowledge and
Professionalism of Raffael Flores.
He is a true asset to the service team.
5/6/2019
JEFFREY B. VERIFIED CUSTOMER
Rafael seemed like a nice guy and completed the service.
Next time, however, when a customer comes in for an appointment, it will be a courteous gesture to let the customer know what their wait time will approximately be. After waiting an hour and a half, I was told my car was next in line, not completed. Waiting is fine. I understand the reality. But the process could have been explained and I wouldn’t have sat in the waiting area for three hours. An explanation of the process/time commitment could have made me a much happier camper.