Angel was very nice. My only complaint is that I was told my car would be cleaned and that definitely did not happen.
1/6/2019
Boyd K. VERIFIED CUSTOMER
Lyndsey is top-notch. She listens and is polite to a fault.... and is a credit to your business...
1/6/2019
Darrin N. VERIFIED CUSTOMER
Price was way too high. John did great job of selling me but after i told a friend the repair cost. He thought i was crazy. i contacted 3 different Audi only shops in the area and all 3 would have done the job for 1/2 the price. i understand dealers charge a bit more. im fine with that but 2 x more is unacceptable. Because of this i will no longer be using the dealership as a place to get my S4 repaired. i feel terrible and taken advantage of.
1/5/2019
ROSALINDA L. VERIFIED CUSTOMER
Had to wait for almost an hour for loaner car to be processed apparently due to new system in place. Driver seat heater still uncomfortably warm on high setting and inadequately warm on medium. Issue with garage door opener apparently did not pair with the Audi-issue with incompatibility. Had to wait 15 minutes for the car to be washed which was supposed to be ready for pick up at 4 pm the day before! Nonetheless, John was very kind and gave us complimentary batteries to replace our keys.
1/5/2019
James K. VERIFIED CUSTOMER
John is always courteous and takes care of me quickly with my vehicle needs.
1/5/2019
Karen J. VERIFIED CUSTOMER
Lyndsey was very efficient and thorough.
1/5/2019
Lisa T. VERIFIED CUSTOMER
Service staff was exceptional, only wish the problem was fully diagnosed.
1/4/2019
Nancy K. VERIFIED CUSTOMER
Always great service experience provided by John Eshelman.
1/4/2019
Gloria B. VERIFIED CUSTOMER
Lindsey was very professional and easy to deal with concerning my service
1/4/2019
Joan M. VERIFIED CUSTOMER
Thank you Angel
1/3/2019
Jason G. VERIFIED CUSTOMER
Process was smooth start to finish. Linsey was great
1/3/2019
Bruce S. VERIFIED CUSTOMER
Accommodated us last minute on New Years Eve with the purchase of Audi care.
Thanks John!
1/1/2019
Chris L. VERIFIED CUSTOMER
The car was scratched during the service period
1/1/2019
Gerri K. VERIFIED CUSTOMER
Lyndsey was very professional. I appreciated her great service.
1/1/2019
Lance B. VERIFIED CUSTOMER
Great customer service always and remembers family.
1/1/2019
Stephen M. VERIFIED CUSTOMER
Rafael was awesome; very thorough, communicative and professional!
1/1/2019
MICHAEL H. VERIFIED CUSTOMER
Rafael is great, always friendly and on top of things. Couldn’t ask for a better service rep.
1/1/2019
Meri S. VERIFIED CUSTOMER
Rafael Flores is a amazing service advisor he is very prompt in getting back to me & very knowledgeable. He is the reason why I am considering Audi for another car.
1/1/2019
Tor M. VERIFIED CUSTOMER
John was a pleasure to work with and a good ambassador for Audi.