Raphael made sure that I understood the service completely and that I had had transportation home and back to the shop at the end of the day.
Very thoughtful about making me experience pleasant.
6/14/2019
Thomas W. VERIFIED CUSTOMER
Even sent a technician on a drive with my wife to help diagnose the issue.
Above & beyond good service!
6/14/2019
Glen S. VERIFIED CUSTOMER
Lindsey and all who helped are, “EXCELLENT” !
6/14/2019
Leonard S. VERIFIED CUSTOMER
Lyndsey was curtesy and responsive to all my questions. She gets a 10 in all categories.
6/13/2019
Donna M. VERIFIED CUSTOMER
Although the problem was not fixed, I was treated very well! Lindsey is
Wonderful and has utmost respect for her customers.
I am hoping this matter with my cell phone and my 2018 A6 is resolved.
6/13/2019
Andrew S. VERIFIED CUSTOMER
Angel was terrific. Very patient very knowledgeable and very warm. I really appreciate his service.
6/13/2019
Andrew M. VERIFIED CUSTOMER
Rafael is very conscientious and on top of any potential issue.
6/13/2019
Michele L. VERIFIED CUSTOMER
Lyndsey is always great. I will take all our cars to her.
6/13/2019
Barry G. VERIFIED CUSTOMER
Brought the vehicle in for two year service, everything was completed, including a recall and a software update.
Service was exceptional.
6/12/2019
Sergio R. VERIFIED CUSTOMER
Rafael took time to listen to my concerns, and rectified them with great customer service. Thank you!
6/12/2019
Susan P. VERIFIED CUSTOMER
Rafael is simply the best! We know we are in the best hands when we need service. He goes above and beyond to explain and complete the repair always to our satisfaction. I would give him 5 stars if it was asked
6/12/2019
Nicolas P. VERIFIED CUSTOMER
Best customer service I have ever experienced. Rafael ensured all my questions were addressed and needs met every time I have come to the dealership.
6/12/2019
Helen R. VERIFIED CUSTOMER
Always excellent
6/11/2019
SCOTT B. VERIFIED CUSTOMER
Good job!
On time and reliable
Thanks
6/11/2019
Kathleen L. VERIFIED CUSTOMER
I appreciate that he knows his job very well. He is personable and helpful...he actually listens
6/11/2019
Gulenia H. VERIFIED CUSTOMER
Excellent service. Rafael takes care of me whenever my car needs service. He’s the only one I trust with my car
6/10/2019
Sharam H. VERIFIED CUSTOMER
Keep up the good work
6/10/2019
James R. VERIFIED CUSTOMER
My car was brought in for paint protection treatment. My wife and son brought the vehicle in. When they arrived home, there was a large portion of the hood that was not done. It's frustrating that the service department let such shoddy work out of the dealership. Needless to say we will now have to bring the vehicle back driving from Palos Verdes to get it completed properly. I am not happy about this
6/10/2019
Ej C. VERIFIED CUSTOMER
Rafael has been great to us the past 4 years since the Auto Gallery days.