Lyndsey is a great representative for the Audi service department.
6/9/2019
Aleksandr Y. VERIFIED CUSTOMER
Best service ever
6/9/2019
Christine M. VERIFIED CUSTOMER
Fast and easy. However, they could not fix my stuck navigation. It didn’t get stuck fir them. The second I tried to use it , it was stuck initializing. Same problem I’ve been experiencing for months. Oh well.
6/9/2019
Taline G. VERIFIED CUSTOMER
My experience was great. Lyndsey was very easy to communicate with.
6/9/2019
BRYAN D. VERIFIED CUSTOMER
Rafael was very accommodating to my pickup and dropoff needs. Thanks for the good service!
6/8/2019
STEVEN H. VERIFIED CUSTOMER
From John to Angel in service to whoever detailed my car, super experience.
6/8/2019
GAIL S. VERIFIED CUSTOMER
Always. Rafael and the team are the best
6/8/2019
SUSI S. VERIFIED CUSTOMER
Raphael was wonderful
I have had bad experience before cand Rapael made
Up for it . You are lucky to have such a great
Employee
6/8/2019
Michael G. VERIFIED CUSTOMER
Awesome experience
6/8/2019
Qingzhong Z. VERIFIED CUSTOMER
The service is the worst ever. Service advisor Rafael was very rude and impatient when we tried to tell him some car issues and he refused to complete the full service because we were been there at 1pm and he said engineer all left. When we call him about the car’s status he told two different story between me and my wife, he told my wife the car will be ready at Second morning but he told me my wife does not want to fix the car so we can get the car quicker which my wife doesn’t. And he said because my wife does not speak English good enough. Very rude. Me and my wife are very upset, we bought a 70k car and plus the service contract for good service and we assuming we deserved for a luxury brand service but actually not. Rafael definitely ruin the Audi brand, he is rude and racist, I don’t think we will keep stay with Audi in the future.
6/8/2019
James K. VERIFIED CUSTOMER
Quick and easy. Thanks.
6/8/2019
Jacqueline R. VERIFIED CUSTOMER
My experience was just what I wanted it to be good and fast!
6/7/2019
Nufar S. VERIFIED CUSTOMER
Rafael is always very professional and explained what they would do to address the issue I have with the car. Though the problem is not fixed, It is beyond rafael’s Control. I appreciate him making me feel part of the Audi family.
6/7/2019
Kenneth F. VERIFIED CUSTOMER
Every part of my experience exceeded expectations
6/7/2019
Shawn E. VERIFIED CUSTOMER
I always feel comfortable when my car is in the hands of Rafael. He really understand how to talk to customers and resolve any issues.
6/7/2019
Prakash A. VERIFIED CUSTOMER
Angel is a great service rep and he offered the best service possible. I also loved the fact that the Audi service team assisted each other to ensure the best possible customer experience.
6/6/2019
Christopher P. VERIFIED CUSTOMER
Perfect service experience
6/6/2019
MARK K. VERIFIED CUSTOMER
Lyndsey did a great job!
6/5/2019
Michael H. VERIFIED CUSTOMER
Raphael Flores is always great!
6/5/2019
STEVE S. VERIFIED CUSTOMER
Rafael is a consummate professional. He is best in class and provides the highest level of service.