Complete terrible service. Took well over 2 hours for a simple oil change. When they finally finished and gave my wife her van back. She drove off and it’s making a noise it wasn’t making before. And all they did was an oil change. Then they have her a rental car that has lights all over the dash. This is a complete joke of a service department.
8/25/2020
Rufus A. VERIFIED CUSTOMER
They did the Best Job and let know when too come back.
Thanks so much for your Service.
8/25/2020
Brenda W. VERIFIED CUSTOMER
I did not service a car at Kia. I don’t know how you got my name and number but delete it please
8/24/2020
Christine G. VERIFIED CUSTOMER
Eric Livingstone is always happy to help me out & work with me to get the best service possible. He’s the only Salesman that I will go to if given the choice, always honest & kind.
8/24/2020
Jim G. VERIFIED CUSTOMER
Eric took care of everything. I appreciate his assistant in getting the KIA engine replaced in a timely manner.
8/22/2020
Ernest T. VERIFIED CUSTOMER
Very professional.
8/22/2020
Roderick J. VERIFIED CUSTOMER
Anthony is the best ever I always have a great experience when he's there!!!!
8/21/2020
Rita S. VERIFIED CUSTOMER
James Ozello was the best He made sure that I got everything that I needed to have done on my car All of you guys are great Very polite and very aware I wouldn't trust anyone else with my car
8/21/2020
PATRICIA H. VERIFIED CUSTOMER
Very satisfied
Very professional
Got my vehicle service
And for
Me out
Very nice service guy
8/21/2020
Michael B. VERIFIED CUSTOMER
Very satisfied with the efficiency and how prompt the service was. Easy and easy out and extra care with the questions that I have I definitely will recommend Kia to family and friends
8/20/2020
PATRICK I. VERIFIED CUSTOMER
Anthony was excellent , answered all questions I had
8/20/2020
Clay J. VERIFIED CUSTOMER
Keep up the great job!
8/20/2020
Jerome M. VERIFIED CUSTOMER
Anthony was very helpful straightening out a bad situation.
8/20/2020
Tawaniki H. VERIFIED CUSTOMER
He is just so friendly And helpful job well done
8/20/2020
Kimberly T. VERIFIED CUSTOMER
He was a wonderful person to work with!
8/19/2020
CANDACE L. VERIFIED CUSTOMER
Very friendly and attentive.
8/19/2020
David J. VERIFIED CUSTOMER
everything was great
8/19/2020
Lauren J. VERIFIED CUSTOMER
Such a nice guy! Great conversation and assistance. Was also handled quickly, was impressed!
8/18/2020
Gladys A. VERIFIED CUSTOMER
I appreciate you guys take surveys. Yes, for the most part I’m satisfied. I arrived about 9:30am and didn’t leave till 4:50. I believe that was way too long. All staff are courteous and attentive. Overall, I appreciate Anthony’s service. Thank you Kia.
8/18/2020
Allayne S. VERIFIED CUSTOMER
The staff is very polite and answers my questions but I have taken my vehicle back 3 times now for the same issue which is white smoke from the tail pipe and increased oil consumption - I am needing to add 1 quart of oil about every 1,000 miles. I was told that I need to do another oil consumption test (despite having just done one.) I have taken the car to 2 other mechanics and they all think the car has a central oil leak causing it to spill oil into the exhaust system which produces the white smoke. This is covered under warranty but is otherwise a very expensive repair. It seems like Kia is trying to get out of honoring the 100 mile warranty. I am considering purchasing a telluride for my next car but this experience is making me want to steer clear of Kia forever!