Excellent customer service from Eric Livingstone. My issue was handled in a timely manner. I am very pleased with the outcome.
3/23/2020
Susan S. VERIFIED CUSTOMER
Very good
3/23/2020
Willie L. VERIFIED CUSTOMER
Very pleased!
3/23/2020
PARIS J. VERIFIED CUSTOMER
Eric as usual was great and so were the rest of the team and mechanics
3/22/2020
Calvin M. VERIFIED CUSTOMER
Well done
3/21/2020
TERESA M. VERIFIED CUSTOMER
In the midst of this worldwide crisis, as usual, Eric was calm, professional, friendly and extremely helpful! He continues to make me feel as if I am the most important customer that he has! He is a great communicator and he is incredibly kind. Eric is an excellent representative for your company and I really appreciate him!! His great customer service is the main reason I continue to come back and have my car serviced at the dealership.
3/21/2020
Joyce F. VERIFIED CUSTOMER
Thank you! Anthony was so helpful and so pleasant. I chose Kia of Bedford over another Kia dealer. I will definitely use your dealership for all my service from now on..
3/21/2020
Linda M. VERIFIED CUSTOMER
The service was remarkable and I didn’t have to wait long for the job to be completed I truly appreciate their diligence.
3/21/2020
Andrea R. VERIFIED CUSTOMER
Eric was fabulous.
Even in the midst of a pandemic he treated me with compassion and made me feel like my issue truly mattered. He was up front about damage and the estimates. Some places talk down to or belittle young women, but this was not my experience at all at Kia of Bedford.
Very satisfied.
3/21/2020
Pocahontas L. VERIFIED CUSTOMER
Consider the consumer time as a priority and schedule people in a manner that you can provide the needed services. 3 hours for an oil change is unacceptable.
3/20/2020
Tiffany T. VERIFIED CUSTOMER
He was very polite and courteous, and answered all my questioned and made me feel secure.
3/20/2020
John K. VERIFIED CUSTOMER
Thanks, Eric!!
3/20/2020
Ralph C. VERIFIED CUSTOMER
Always glad to have my car serviced at Kia. Job well done.
3/20/2020
Carolyn O. VERIFIED CUSTOMER
I’ll be back again
3/20/2020
Fannie M. VERIFIED CUSTOMER
He was very nice and caring and fast !!
3/20/2020
Sam M. VERIFIED CUSTOMER
The bathroom was extremely filthy and I could not find a clean toilet to use.