Eric was awesome very friendly and made me comfortable asking any questions awesome customer service
2/18/2020
Marvin M. VERIFIED CUSTOMER
Because they didnt do what they said they was going to do
2/18/2020
Tiffany G. VERIFIED CUSTOMER
The Customer Service was ABSOLUTELY PHENOMENAL!!! I felt very comfortable that my vehicle would be taken care of appropriately and professionally.
2/18/2020
Robin H. VERIFIED CUSTOMER
He was Awesome, and gave great customer service!!
2/18/2020
Kacey A. VERIFIED CUSTOMER
Eric was extremely professional and knowledgeable. He made my experience a great one!
2/18/2020
THOMAS M. VERIFIED CUSTOMER
Anthony is delightful
2/18/2020
Kimberly J. VERIFIED CUSTOMER
Very helpful and
informative
2/16/2020
Timothy S. VERIFIED CUSTOMER
Love my Kia experience
2/16/2020
Jill C. VERIFIED CUSTOMER
Thanks for fixing my car!!!
2/15/2020
Patricia Y. VERIFIED CUSTOMER
Always treated extremely well in the service center. Welcoming employees and a clean, comfortable waiting area.
2/15/2020
Lucy P. VERIFIED CUSTOMER
Eric is always friendly and courteous. He has a lot of knowledge when it comes to my car. I always look forward to seeing him when I take my car in for service. Thank you for the wonderful gesture of giving my daughter a soda and a cookie. Those cookies are delicious! This is why I've been a loyal customer of kia for years.
2/14/2020
Darrell M. VERIFIED CUSTOMER
AWESOME JOB AGAIN!
2/13/2020
Andrew B. VERIFIED CUSTOMER
I really love coming here. I drive a ton for my job and somtimes i look down and realize I need an oil change and if I am nearby I head to Kia of Bedford and if I am not I try to wait until I am. The staff is awesome and helpful. Todays was a great example. I had a low tire pressure light come on and broght my Sedona in and Eric was at my door in a heartbeat. He He check over my van and asked if i had noticed anything else that needed attention and sure enough I did... i told him my power doors were acting funny since the last ice storm. He quickly looked at the doors and found the problem. I had deactivated the doors accidently by hitting the wrong button in the overhead console. He fixed my problem and didnt make me fell silly or dumb. Tire was fixed a few minutes later and i made my meeting that morning with time.to spare. This is a five star team, and they have a customer for life with me!!
2/13/2020
Deborah J. VERIFIED CUSTOMER
Jim was very patient and knowledgeable about what I needed done would work with him again
2/13/2020
Carole P. VERIFIED CUSTOMER
He's always polite and friendly
2/13/2020
Kallee T. VERIFIED CUSTOMER
Quick service. Detailed explanation of the service needed.
2/12/2020
Linda K. VERIFIED CUSTOMER
Very professional and courteous.
2/12/2020
MAKAILA B. VERIFIED CUSTOMER
James Was Super Nice & Very Helpful. Explained Everything Cleary & Made Sure My Car Was Taken Care Of Very Quickly Because I Told James I Was Sort Of In A Rush.
2/12/2020
Darlene H. VERIFIED CUSTOMER
This was my first experience with Bedford Kia. I was treated as a valued customer as soon as I stepped inside. Mr Ozello explained what needed to be done, along with the associated costs before hand, which I really appreciated. The work was done in one visit, which was a relief. I left with a smile and some delicious cookies . I’ve found my new service home thanks to Mr. Ozello and the Bedford service team ????.