I went in for a 15000 mile normal factory maintenance at a certain rate only to be told i couldn't use my Kia encore benefit. I feel i was not given the discount i qualified for. My drivesure wasnt utilized either.
1/19/2020
Beverly J. VERIFIED CUSTOMER
Very courteous!!!
1/18/2020
Danita J. VERIFIED CUSTOMER
Professional service
1/18/2020
Patricia B. VERIFIED CUSTOMER
Eric was professional and very nice. Waiting time was exactly what he said it would be. Felt we were waiting in comfort. Maintenance service on vehicle and Eric’s explanation of work done was good. We enjoyed the cookies!
1/17/2020
Tracy C. VERIFIED CUSTOMER
My service was the best as always...and Anthony is the best as well he is 1 of the nicest staff of Kia Bedford
1/17/2020
ERIN S. VERIFIED CUSTOMER
Eric is the best serviceman I have ever worked with!!!!!
1/17/2020
Paul S. VERIFIED CUSTOMER
Wonderful service and Anthony was very kind to me. Thanks.
1/17/2020
VANESSA P. VERIFIED CUSTOMER
James was absolutely fantastic! I will travel from the west side to the Bedford KIA to purchase my next car. Excellent customer service!
1/16/2020
Jenny P. VERIFIED CUSTOMER
Outline how much it would cost as well as letting me know of the various service provide for maintaining my vehicle.
1/16/2020
Phillip G. VERIFIED CUSTOMER
Anthony has been my service adviser several times and has provided excellent service every time.
1/15/2020
Asia W. VERIFIED CUSTOMER
My truck has been repeatedly having problems this is my 3rd time getting work on my truck for the same diagnosis and it’s to the point that I dnt even feel safe with me and my kids in that truck I plan on getting rid of it soon
1/15/2020
Terri W. VERIFIED CUSTOMER
Eric was very professional very kind and pleasant i really liked his attitude would recommend him to others
1/15/2020
Carol S. VERIFIED CUSTOMER
Did not fix the problem
1/15/2020
Charlene R. VERIFIED CUSTOMER
Very pleased
1/15/2020
Jeanette G. VERIFIED CUSTOMER
Eric is wonderful. Great service even thought I didn’t schedule an appointment for an oil change. He was kind to take care of me and the service was fast I didn’t have to wait for too long. I enjoy going to Kia service.
Very satisfied with they service.
10/10
1/14/2020
Margaret B. VERIFIED CUSTOMER
Was very pleased with time and personal touch and the explanation of thing needed
1/14/2020
Reginald H. VERIFIED CUSTOMER
Your service is always great the price is very high.
1/12/2020
Cheryl K. VERIFIED CUSTOMER
Eric went above and beyond to take care of everything I needed. He kept me informed and was straightforward about pricing and time frames. This is a phenomenal facility and I have had nothing but a wonderful experience from purchasing to service and repairs. Management should be extremely proud! I have had many bad experiences in the past and this is not the case here! It's not often you can encounter such a polite and hardworking staff!
1/12/2020
Ileta T. VERIFIED CUSTOMER
James Ozello was very professional and very friendly. He was able to answer all questions that i had concerns.