Yes, the staff did everything to try and find a concern I have with the car. I will contact your service dept. if it continues. Thank you.
1/3/2020
Derrick E. VERIFIED CUSTOMER
Jim has been the Service Manager servicing my 2008 KIA Sedona. He has always made sure both me and my vehicle are properly taken care. I only deal Jim.
1/3/2020
ALLISON M. VERIFIED CUSTOMER
James Ozello is always very helpful, as is all the staff. Kevin was very nice too. Thanks and Happy New Year!
12/31/2019
Tracy S. VERIFIED CUSTOMER
Good job as always.
12/31/2019
Sheree G. VERIFIED CUSTOMER
Fsat service employee was very polite and helpful a great place to get a car from and thanks for washing my car for me Happy New Years
12/31/2019
Raymond W. VERIFIED CUSTOMER
Mr Ozello is always very prodessional. He is one of the reasons I return to KOB for my service needs.
12/31/2019
Lisa E. VERIFIED CUSTOMER
Fast service and explained the service need completely
12/31/2019
Ron S. VERIFIED CUSTOMER
Anthony Mazzocco did a wonderful and professional job in insuring our vehicle was serviced properly and as promptly as possible. Due to a terribly poor experience with another KIA dealership’s service department, we had decided to abandon KIA at our earliest convenience. Unfortunately this repair issue arose but Anthony and the staff at KIA of Bedford went a long way in renewing our confidence in the brand. Thank you all and Happy New Year!
12/31/2019
Anashia B. VERIFIED CUSTOMER
When I first arrived to service desk there wasn’t anyone there. I waited about 15 minutes before I had to go ask someone was there anyone to help me. Several employees passed me but not one asked have I been helped, if someone had simply asked if I had been assisted my experience would have been great like my other experiences there.
12/29/2019
Phillip P. VERIFIED CUSTOMER
Great service. Got done very fast
12/29/2019
Teresa B. VERIFIED CUSTOMER
Busy, busy day there at the service department. Everyone was very professional. Kept things going in a good way, to get everyone taken care of.
12/28/2019
Matthew M. VERIFIED CUSTOMER
Eric was very professional and informative. I could tell he cares more about customer satisfaction and trust than trying to sell unnecessary services.
12/27/2019
Luisa H. VERIFIED CUSTOMER
Awesome. Highly Professional. Greeted me warmly. I am happy with great service. Thank you for your kindness and expertise. I couldn't be happier. Have a blessed day.
12/27/2019
ANDREW T. VERIFIED CUSTOMER
Been coming to KOB for over 12 years and haven't had one bad experience. Eric is a true professional and I recommend your business to all my friends and will continue to do so... Happy New Year!
12/27/2019
Salim S. VERIFIED CUSTOMER
Eric did an absolutely amazing job helping me today. He addressed every issue with my car very professionally and was an overall great help. Thank you, Eric!!
12/27/2019
Teresa M. VERIFIED CUSTOMER
As always, Eric was the total professional service person! He always makes me feel like I’m the most important client that he has. He has great communication skills, is thoughtful of my time and always makes the experience a very pleasant one!
12/25/2019
Florine H. VERIFIED CUSTOMER
Thank you very much for your service . Looking forward to seeing you again .
12/24/2019
Arthur D. VERIFIED CUSTOMER
No complaints
12/24/2019
Beverly J. VERIFIED CUSTOMER
Mr. Jim Ozello is the ultimate professional!!! He was kind and took the time to get the best possible results. His ability to be task oriented is a major asset to your company! Mr. Ozello should be commended. I appreciate this company and the service that it has rendered.
12/24/2019
Marilyn O. VERIFIED CUSTOMER
I want to pick my bronze sportage 2020 on 12/24/2019 please.