I was very happy with the level of service I received. Thanks
12/22/2019
Shirleen W. VERIFIED CUSTOMER
U you ou should have more employees like him. A-1.
12/21/2019
Rhonda M. VERIFIED CUSTOMER
Anthony was amazing
12/21/2019
Jack B. VERIFIED CUSTOMER
2nd round of oil level tests, was initially told procedure should take 20 min max, today 2 hrs later and was told it may be a few hours more?? Koa should already know I am having engine issues, feel I am being jerked around. Will be calling to speak w service mgr. Wonder if I will continue to drive a Kia
12/20/2019
Barbara S. VERIFIED CUSTOMER
Anthony could use some help with his communication skills. He seemed to have difficulty explaining what I may or may not be charged for. I was made to feel very uncomfortable at his desk when I asked follow up questions. That being said he seems like a very kind individual.
I would also like to mention whenever I leave messages on the service voicemail I rarely get return calls.
12/20/2019
Neil Y. VERIFIED CUSTOMER
Each service my car is brought in by Shaker Auto Lease and you are asked to contact them when the vehicle is ready. Every time you let me know and not them.
12/20/2019
SCOTT J. VERIFIED CUSTOMER
My first time here and having Anthony greet me and get me checked in was the best intro KOB could hope to provide. I was treated very well and he made a potential problem with me not bringing the “We Owe You” form (which no one told me to bring) a non-issue. Was a very good first experience. Thank you Anthony!
12/20/2019
REGINA M. VERIFIED CUSTOMER
The best experience ever and everyone was so friendly the gentleman who helped me was excellent you guys have the best customer service
12/19/2019
JANE S. VERIFIED CUSTOMER
Always great service
12/17/2019
Richard D. VERIFIED CUSTOMER
They were fast and had great service.
12/17/2019
JOYCE G. VERIFIED CUSTOMER
Great job!!
12/17/2019
Willie H. VERIFIED CUSTOMER
Great customer service
12/17/2019
Charlotte B. VERIFIED CUSTOMER
Keep up the good work and customer service!
12/17/2019
CHERYL C. VERIFIED CUSTOMER
My service provider was awesome He went above and beyond to assist me today
12/17/2019
Raymond F. VERIFIED CUSTOMER
Eric is always great, easy to talk to and explains everything very well.
12/15/2019
Elizabeth E. VERIFIED CUSTOMER
My service advisor Eric Livingston always makes sure he delivers the customer service. My vehicle was in phenomenal shape when I received it back. My service was speedy, the wait time was impeccable.