Very helpful great personality
An asset to Kia of Bedford
11/8/2019
Eric S. VERIFIED CUSTOMER
Okhe did a good job and every one help with the service and will be back
11/7/2019
Sasha M. VERIFIED CUSTOMER
James was very professional and nice. He answered all my questions too. I really appreciate the great customer service I received from James. Thanks
11/7/2019
Belinda W. VERIFIED CUSTOMER
Your service was prompt and thorough. My car looked so nice after the service I didn't recognize it. It looked brand new.The waiting area was pleasant.
11/7/2019
Annette K. VERIFIED CUSTOMER
ERIC WENT ABOVE AND BEYOND FOR ME.
11/5/2019
Lisa C. VERIFIED CUSTOMER
Will certainly complete it!
11/5/2019
TIMOTHY S. VERIFIED CUSTOMER
Im not sure who James is. However Tyler has been fantastic. Huge help and a heck of a good man
11/5/2019
Lauren Y. VERIFIED CUSTOMER
Anthony was very helpful. He took my car in for me and delivered it when the service was complete. I was always informed on their findings and suggestions. Great experience.
11/2/2019
Delcenia A. VERIFIED CUSTOMER
Excellent service man
11/1/2019
Linda R. VERIFIED CUSTOMER
Very helpful
11/1/2019
IVY M. VERIFIED CUSTOMER
Never received response from service dept or salesman of services promised and showing on delivery confirmation. The car not cleaned properly, oil change not done, reeks of cigarette smoke, scratches on rear bumper,and only one key to car. Salesmen assured me before I signed contract it all would be taken care of by service department. I was instructed to call 10/7/19 to confirm appointment. No appointment or products available. I have made numerous calls, texts with no immediate assistance of remedy of this problem. I do not anticipating continuing calling or driving back and forth to dealership when products are not available.
I am sending my paperwork ofservices not rendered to the BBQ and the finance company. Horrible service all around. IVY M
10/31/2019
ELIZABETH E. VERIFIED CUSTOMER
My visit was great and they took excellent care of me
10/31/2019
Beatrice C. VERIFIED CUSTOMER
Anthony is one of the best people who gives good service with a smile. He took my worries away. He made me feel like I got you no worries. Your "Porters" are nice too. I had service with a smile. Thankyou Kia of Bedford
10/31/2019
JEFFREY O. VERIFIED CUSTOMER
My sunroof problem was not resolved, and my radio no longer seems to pick up HD signals (with one station excepted)after the repair process. The dealership checked the switch and computer error signals, and the Kia engineers suggested replacing both the glass and shade motors. After picking up my car, the automatic open function worked, but only manual forward worked. After trying the reset procedures in the manual, the previous failure mode was repeated. My guess is there's a bad firmware flash or corrupt memory on the sunroof control chip for some behavior to be correct and some to fail. Also, my radio now gets HD signal on one station and not on any others, which I think is loosening or damage to the antenna connections.
10/30/2019
Kathleen B. VERIFIED CUSTOMER
Always a pleasure.
10/30/2019
Raymond W. VERIFIED CUSTOMER
Mr Ozello is the reason I return to KOB.
10/30/2019
William O. VERIFIED CUSTOMER
Excellent service
10/30/2019
LORI B. VERIFIED CUSTOMER
Jim was a very polite and helpful person. Work with him the past and he has alway been friendly and helpful
10/29/2019
Cheryl T. VERIFIED CUSTOMER
Your phone service and quickness to respond was a terrible experience. Left numerous messages with no response. I called at least 30 times in 2.5 days and spoke with my service representative twice. I asked to speak with the general manager and they suggest I speak with the service manager, I agreed and they sent me to an assistant manager. When I picked up my vehicle I asked if the GM was in, and I asked to speak with him. I was sent to the lounge where I eventually left and went home. I live in Youngstown Oh. and I had my car towed from Downtown to your dealership.