Everyone was friendly and courteous and the service was fast
9/20/2019
Krystal L. VERIFIED CUSTOMER
Very nice, polite and helpful!!!
9/20/2019
Beverly J. VERIFIED CUSTOMER
The work was done in the length of time that they said it would be done.
9/20/2019
Dennis M. VERIFIED CUSTOMER
Thank you for your service Anthony!
9/20/2019
Carrie S. VERIFIED CUSTOMER
Very accommodating and very nice staff.
9/19/2019
Cynthia S. VERIFIED CUSTOMER
Everyone was very nice kept me updated with what’s going on with my repairs thank you Kia And the people who works there
9/19/2019
Debra C. VERIFIED CUSTOMER
I had a major emergency with my Sportage. Chewed wires, which Eric, through his experience and knowledge, figured out before diagnostics. Reason for the emergency is I had to get to Southern Ohio to take my mom for surgery and move to assisted living. Eric was very understanding and got me in. Being a single female it is very important to find someone you can trust in the auto repair dept. Eric is that person. Professional, knowledgeable and yet, still compassionate. I recommend KIA to my friends because I know Eric will be fair and honest. Traits rare and VERY much appreciated in today's society.
9/19/2019
Vince S. VERIFIED CUSTOMER
James was very personable and made my visit very easy and less stressful then it could have been.
9/18/2019
Phillip F. VERIFIED CUSTOMER
I couldn't ask for better service and a better price.
9/17/2019
Phillip F. VERIFIED CUSTOMER
I couldn't ask for better service and a better price.
9/17/2019
DARLENA F. VERIFIED CUSTOMER
Good service.
9/17/2019
Shannah H. VERIFIED CUSTOMER
Customer service was excellent but the wait time was to long (3hours)
9/17/2019
Fabu D. VERIFIED CUSTOMER
Tech said he could not fix done he can't hear! I wouldn't take the time if there wasn't a concern. That was my only day off and I'm still hearing the same squeaking/squealing from brakes when I stop. So I actually have to set another appointment to come back again
9/17/2019
LESLIE S. VERIFIED CUSTOMER
If the engine is warranties then I shouldn’t need to jump through hoops when it is bad. Not Jim’s fault but I didn’t take a hammer to it. So fix it under warranty.
9/17/2019
Beverly H. VERIFIED CUSTOMER
Maintenance was done in a timely manner.
9/17/2019
David V. VERIFIED CUSTOMER
I had an 8 am appt for an oil change. I was there on time and it took an hour until my oil change was completed. I heard the service people talking about how they were busy today. This simply means to keep you were overbooked. I have been in and pur of your dealership in 30 minutes or less for previous oil changes. This was way too long because it is obvious to me they did not start working on my car until I inquired as to why is was taking so long at around 8:50. Very disappointed.
9/17/2019
David S. VERIFIED CUSTOMER
Eric always greets me with a smile and handshake.
9/16/2019
Ilona B. VERIFIED CUSTOMER
Service always great and always very efficient
9/16/2019
Carol J. VERIFIED CUSTOMER
My new car has been in there 3 weeks. I’ve already made my 1st car payment and only drove it 1 week before I found nondisclosed damage under hood. Also sills inside both back seat doors are corroded and to be fixed or replaced along with full detail per Tony Ivery.