Jewel Mach was very nice and kind. But telephone system didn't work well. I couldn't get a live person on the phone. I went in kia Bedford and I got set up for my appointment with a live person.
9/8/2019
Salena W. VERIFIED CUSTOMER
Kia service center is awesome very helpful very friendly awesome staff
9/8/2019
Alexander D. VERIFIED CUSTOMER
this deal **** they are rude and rip people off with worthless kia warranties
9/7/2019
Raymond W. VERIFIED CUSTOMER
Service and Mr Ozello are excellent, that's why I will always return for service.
9/7/2019
Nikki F. VERIFIED CUSTOMER
Eric and Dominque Grimes are the best there!
9/7/2019
Brandi A. VERIFIED CUSTOMER
Excellent service as always. Thank you!
9/7/2019
Vikki J. VERIFIED CUSTOMER
The service was professional and customer conciliatory he did everything in his power to take of me thoroughly and expeditiously
I was pleased with the service and turn around time considering I was a walk in.
9/7/2019
Arthur M. VERIFIED CUSTOMER
Good job!
9/6/2019
Raphael O. VERIFIED CUSTOMER
The specialist was very polite, professional and hospitable. He took his time to ensure my car was properly serviced.
9/6/2019
Tamara H. VERIFIED CUSTOMER
Rude,unprofessional, was checked in by Livingstone, told him what was going on with MY SEAT, talked to me as though I didn know what I was taking about then when I expressed other concerns got out of car hastily and asked if I wished to deal with the person from last, I asked why does it matter was told that I SEEMED AS THOUGH I HAD AN ATTITUDE. First thing someone says when they don't want to deal with an issue. My problem still has not been resolved.i tried to explain that my car shakes the same as last year but because no check engine light came on my car was given back to me with the same problem, tried telling him no check engine light will come on, didn care to hear. Also told him the car was kept over night the problem was found immediately. This was after the 3 or 4th time bringing it in and crying in the lobby. No one cares unless your trying to make a purchase then everyone is all smiles.
9/6/2019
DAVID H. VERIFIED CUSTOMER
Eric was very helpful during my service today. After hearing the sound he explained what he thought it was and let me know approximately how long it would be. He was pretty spot on with the timing!
9/6/2019
MARSHAREE C. VERIFIED CUSTOMER
James was awesome he answered every question I had he help me understand what was going on with my vehicle I’m definitely going to keep coming back there
9/6/2019
David G. VERIFIED CUSTOMER
But car wash doesnt clean very well...
9/6/2019
Mildred O. VERIFIED CUSTOMER
Always a wonderful experience.
9/6/2019
Willie R. VERIFIED CUSTOMER
Always professional and courteous service using quality products
9/6/2019
Brenda M. VERIFIED CUSTOMER
Eric,was very pleasant and very information about my vehicle????
9/5/2019
Barbara H. VERIFIED CUSTOMER
The wait wasn’t bad, since I didn’t have an appointment; the refreshments and convertible waiting room made it worth the wait.
9/5/2019
Michael D. VERIFIED CUSTOMER
Thank you Eric for all your help. Wonderful service as usual. I appreciate your attention to details.
Rebecca Davis