It was great i didnt expect to get a new car just came in for maintanance on my sorento but rode away in a sportage 2019 great, payments could have been lower though!
5/13/2019
Daniel F. VERIFIED CUSTOMER
Anthony Mazzaco was great! He went over and above to help us.
5/12/2019
Sade B. VERIFIED CUSTOMER
The customer service was Great! I felt at home and will continue to come back ????
5/11/2019
Mary S. VERIFIED CUSTOMER
I appreciated Anthony’s helpfulness and respectful service.
5/11/2019
Carolyn C. VERIFIED CUSTOMER
I simply love you guys????????????
5/11/2019
James C. VERIFIED CUSTOMER
Impossible to get a human from the Service department on the phone. Hassle scheduling and a big miss on communications. Forced to schedule appointment online, and nobody called to confirm (website said someone would call in advance). Dropped off car, or-paid $500 for part you didn’t have, now I have to go through scheduling hell one more time to get the taillight fixed.
After six Kias, this is my last. Lease is up next month and I’m happy to drop it off and walk away.
Thanks for asking.
5/10/2019
Steven C. VERIFIED CUSTOMER
Great
5/9/2019
Margo C. VERIFIED CUSTOMER
Thank you
5/9/2019
Susan S. VERIFIED CUSTOMER
Love the quick service and courteous rep. who was very nice
5/9/2019
Joanne E. VERIFIED CUSTOMER
As usual service rep was very courteous and professional!!
5/9/2019
Brook F. VERIFIED CUSTOMER
Always takes great care of our vehichles.
5/9/2019
Sheria M. VERIFIED CUSTOMER
Thank you
5/9/2019
Charles M. VERIFIED CUSTOMER
great experience. phenomenal service.
5/8/2019
Steve H. VERIFIED CUSTOMER
Anthony treated me like I was the most important customer the dealership has. I will be back the next time I need service.
5/8/2019
Antoinette B. VERIFIED CUSTOMER
Anthony was simply terrific! He made me feel like I was a friend he had for years. He is an asset to your establishment. Because of him I will continue to bring My vehicle into Kia a Bedford to be serviced.
5/8/2019
Avraham S. VERIFIED CUSTOMER
Hello Mike,
Over the past few weeks we had several of our vehicles serviced at your dealership. I wanted to reach out to you and let you know what an outstanding job Eric and Jim did assisting us with our service experience. Both were extremely courteous and professional and made sure all were our expectations were met. I hope you take the time to acknowledge them both for their outstanding efforts and a job well done.
Kindest regards,
Avi Shtoff
5/8/2019
JANICE R. VERIFIED CUSTOMER
I originally had an appt with the Kia dealership in Mentor. I was not pleased with the attitude of the person at the desk. When I arrived at Bedford Kia, even though I was an hour early, they were ready for me with a smile. I was in and out in the time they told me. They answered my questions with patience and respect.
5/7/2019
Charline B. VERIFIED CUSTOMER
Nothing at this time Thank you
5/7/2019
Martea S. VERIFIED CUSTOMER
Anthony was was very friendly and showed concern for my situation, he handled it in a very timely manner he also had the service that was needed taken care of like the oil changed, yes I was very pleased with his service and I can’t say that about all your customer service representatives.