Jim was thorough, professional and friendly. He addressed all of my concerns.
7/13/2022
Jacqueline R. VERIFIED CUSTOMER
Mr. OZELLO WAS VERY PROFESSIONAL AND TOOK COMPLETE CARE OF ME AND MY VEHICLE
7/12/2022
Frederick V. VERIFIED CUSTOMER
Tell Zack I’m in the market! Four, a 240z, chuckle, chuckle!
7/12/2022
Roger A. VERIFIED CUSTOMER
Anthony does a great job.
Roger A
7/12/2022
Lataya S. VERIFIED CUSTOMER
Took entirely too long for an oil change
7/12/2022
Phyllis W. VERIFIED CUSTOMER
Everything was explained to me thoroughly I understood and I appreciate it that
7/11/2022
Brenda J. VERIFIED CUSTOMER
Each time I have come in for service the service center team members treat me with the utmost respect. Very friendly as well!
7/10/2022
Aysha A. VERIFIED CUSTOMER
He was great straight to the point and very informative.
7/10/2022
Kishia T. VERIFIED CUSTOMER
Thank you. He was courteous and detailed
7/9/2022
BIANCA A. VERIFIED CUSTOMER
Awesome customer service helped me get into a more suited vehicle.
7/8/2022
Lori B. VERIFIED CUSTOMER
Anthony Mazzocco was very helpful and professional. Service Experience was excellent
7/8/2022
Carol C. VERIFIED CUSTOMER
The clerk I dealt with didn’t communicate fully with me and said he would check with the office ladies in the office about my warranty he had me sign off on a sheet and I was under the impression they would wait to do the work until he spoke to them that didn’t happen he was trying to charge me $190 for services …. On a positive note the manager did reduce the total to $59 which I appreciated! I took my car to another place to have my oil changed in Wadsworth and he was kind enough to tell me about a class action law suit Kia has against them for models 2013-2018 I bought the car brand new and have bought 2 cars from you guys I will not be a return customer I felt like I was talked down to by the clerk …. Thank you for your time !
7/8/2022
Elijah S. VERIFIED CUSTOMER
I look forward to you contacting me.
7/8/2022
Tiffany G. VERIFIED CUSTOMER
The service went well and very timely.
7/8/2022
James T. VERIFIED CUSTOMER
Anthony did everything he could do to help me get through a bad experience
7/7/2022
Freddey M. VERIFIED CUSTOMER
Good Job, very knowledgeable.
7/7/2022
Margaret M. VERIFIED CUSTOMER
Pleasant experience
7/7/2022
EBONY C. VERIFIED CUSTOMER
While there everything was great but,once I got home shortly after my car would not start back up. I had to call roadside services.