Mr Ozello was very welcoming an knowledgeable..! Explained everything to me in a manner that I understood .. Got me in an out .. even sprayed my car down ..! Top notch service keep up the good work..!!
4/20/2022
CHRISTOPHER F. VERIFIED CUSTOMER
The years I've been going here, service is absolutely the one and only reason I continue to go back. The team here has always been exceptional especially the "old timers".
4/19/2022
MINERVA F. VERIFIED CUSTOMER
He really work with me to get what I want it, l really satisfied with the service
4/19/2022
GUEST C. VERIFIED CUSTOMER
Communication with Anthony he didn’t listen kept cutting me off and didn’t give direct answers.
4/18/2022
Carrie H. VERIFIED CUSTOMER
He is very respectful and mannerable and very knowledgeable about his job
4/18/2022
GLORIA H. VERIFIED CUSTOMER
The only thing that I think was wrong was when they put your car up to find out what's wrong with it the money should go toward the bill of the car what you pay for when they fix it
4/18/2022
Rose H. VERIFIED CUSTOMER
Anthony was very helpful and polite.The team was very efficient servicing my vehicle and getting me in and out. I plan to having my vehicle serviced at Bedford Kia and with Anthony in the future.
4/16/2022
Nancy L. VERIFIED CUSTOMER
Anthony is such an asset to K0B. Your service reps are your front line when it comes to customers. He represents you very well. He us knowledgeable and I feel that he cares about me. He is attentive.
4/16/2022
Joseph S. VERIFIED CUSTOMER
I was very satisfied
4/16/2022
Elizabeth B. VERIFIED CUSTOMER
He's always friendly, helpful and very nice.
4/15/2022
Law J. VERIFIED CUSTOMER
Verry helpful and quick as well sevice writer was Awesome thank you Jim.
4/15/2022
LANDEL S. VERIFIED CUSTOMER
Came in to Kia of Bedford for my rotaters and breaks to be fixed due to the shaking and pulsating when every place my foot on the break. I drove off the lot and got on the freeway as I’m exiting the freeway I break and my car started shaking worse then before after I spent my last to get this fixed now I’m afraid to drive to see my family in Columbus I don’t feel safe in my own car.
4/15/2022
Tracye D. VERIFIED CUSTOMER
Anthony M. ****. He was rude and unprofessional. He needs to retire.
4/15/2022
JONATHAN S. VERIFIED CUSTOMER
Everyone was kind and I was kept up to date as to what was going on.
4/14/2022
Chrisshawn E. VERIFIED CUSTOMER
Everything was perfect he got my car checked in quickly, he explained everything to me that was going on with my car. Great service department I've had no complaints or problems there. They've been servicing my car since we moved back from Georgia. Thank you for everything
4/14/2022
RAMONA CORTIA. VERIFIED CUSTOMER
Someone hit my car door in the middle of the service in y’all hands and I’m very disappointed on how y’all treat y’all customers.
4/14/2022
Taniece H. VERIFIED CUSTOMER
Your staff was very friendly & professional. They were also very accommodating. My experience was a pleasant one & I will gladly return for future service. Thanks
4/14/2022
Cassandra T. VERIFIED CUSTOMER
Courteous and professional. Answered all my questions.
4/14/2022
Jason F. VERIFIED CUSTOMER
Customer Service was excellent
4/13/2022
Valirae R. VERIFIED CUSTOMER
James Ozello is outstanding. He follows the rules and guidelines of your company. As well as putting the customers needs 1st. On my way to work car started shutting down. I remembered what James said if the engine light comes on again bring it back. I was a nervous wreck. Car acting up late to work. However James was there soft spoken calm. Let me know the everything was going to be alright. It was 2 hours later i was Escorted to my car with a smile. James Ozello is Kia of Bedford he is the go to guy thank you. He is totally awesome