The staff was on tvime (I was the first appointment on a wicked weather day), they explained what they were going to do (it was a recall repair), showed me to the waiting room, offered me a variety of freshly made coffee and snacks. And when the repairs were finished (in a much shorter time then they anticipated) a staff member walked me out to my car in weather to make sure I didn’t fall. A wonderful experience start to finish.
2/19/2022
Clay J. VERIFIED CUSTOMER
Very professional.
2/18/2022
Denise W. VERIFIED CUSTOMER
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2/18/2022
Angela H. VERIFIED CUSTOMER
I am satisfied and I want to repeat this I am fully satisfied with the person who helped me what I'm not satisfied with is you sent me home and that letter put me in a state of fear because the recall said that my van can be a fire hazard and I'm hoping because it's a Kia 2008 and I just purchased it a year ago that there's nothing else wrong with it and I was told that my particular Kia had a few recalls recalls and I wish that you guys would have honored me with them
2/18/2022
Frida K. VERIFIED CUSTOMER
Very professional. Reassuring. Caring. Concerns about my safety.
2/17/2022
Poleda M. VERIFIED CUSTOMER
He is the kindest gentlest person I’ve ever worked with in a car body shop he explains everything and he makes you feel like you’re not gonna be taken advantage of tell him Thank You
2/15/2022
Karen M. VERIFIED CUSTOMER
I was taken care of quickly. Jim was a gem. As I suspected I had picked up a nail somewhere. The tire was changed quickly and the car washed. Unexpected expense but it goes with car ownership. He was very pleasant.
2/12/2022
JOSSLYN H. VERIFIED CUSTOMER
I was delighted that you washed my car. Thank you!
2/12/2022
Willie M. VERIFIED CUSTOMER
Great Job
2/11/2022
Lysander R. VERIFIED CUSTOMER
Awesome job. Great communication.
2/10/2022
Gerald H. VERIFIED CUSTOMER
Jim was professional and made me feel confident that I was getting quality service from Kia of Bedford.
2/10/2022
Racheli B. VERIFIED CUSTOMER
James was great!!!!
2/10/2022
Lori B. VERIFIED CUSTOMER
James was very informative and professional.
2/9/2022
Wendy B. VERIFIED CUSTOMER
Tony always kind, and explains all concerns with my automobile.
2/9/2022
PATRICE T. VERIFIED CUSTOMER
Thanks
2/9/2022
Dave G. VERIFIED CUSTOMER
Jim was awesome as always.
2/9/2022
Annie S. VERIFIED CUSTOMER
Kia of Bedfords needs more employees like Anthony very professional