Mr. Mazzocco was and always has been extremely professional and very helpful.
11/13/2021
Latasha G. VERIFIED CUSTOMER
My service was excellent as always. Anthony was very courteous. He made sure I was aware of the start, halfway point, and completion of my service. After my service was completed he came with my paperwork explained my services done and walked me out to my car. Extremely helpful.
11/13/2021
Jacqueline C. VERIFIED CUSTOMER
Anthony was very pleasant, thorough, answered all my questions and explained my options for service needed.Anthony even took my car to the car wash because they forgot to wash it after the repairs. Excellent customer service.
11/13/2021
Maurice S. VERIFIED CUSTOMER
Mr. Eric Livingstone is the Best. I always appreciate his Professionalism, advice and his demeanor.
11/13/2021
Natachia B. VERIFIED CUSTOMER
YES,HE WAS AMAZING HELPING ME WITH MY QUESTIONS. AND VERY POLITE
11/12/2021
Kianna L. VERIFIED CUSTOMER
He’s always very informed and professional every time I encounter him. It’s always a pleasure. He gives me what I need to know about my vehicle and gets me out pretty fast.
11/10/2021
Lettie W. VERIFIED CUSTOMER
I am pleased with work that was done. I will probably come back to this dealership for future maintenance checks.
11/10/2021
Nancy M. VERIFIED CUSTOMER
Great service managers Great service
11/10/2021
Nadine W. VERIFIED CUSTOMER
Kia if Bedford always delivers the best service from the moment you drive up until the walk to your car to go home. I am always satisfied with the service and definitely would recommend them to family & friends. Thank you Anthony! Keep up the great work!! Go Kia of Bedford
11/9/2021
Kimberly B. VERIFIED CUSTOMER
Yes. Good job
11/9/2021
PAUL M. VERIFIED CUSTOMER
Thank you for your excellent service
11/9/2021
Nancy J. VERIFIED CUSTOMER
James was very nice told me everything he gave me a time that my car would be ready and it was in fact 15 mins sooner and they even wash my car
11/9/2021
Myca C. VERIFIED CUSTOMER
James's customer service was 5 star as always! He even insisted on running my car through the car wash and I was so appreciative of that!
11/7/2021
Leslie G. VERIFIED CUSTOMER
Anthony was very helpful. He even took me out to show me how to use my cruise control just to ensure I was knowledgeable. Anthony went above and beyond to assist and make sure I was satisfied!
11/7/2021
Dolitha M. VERIFIED CUSTOMER
I was very satisfied with my service today
11/7/2021
Kevin K. VERIFIED CUSTOMER
Service was efficient and fast
11/5/2021
Kimberly S. VERIFIED CUSTOMER
Eric is always a tremendous help with all my service needs!
11/5/2021
Gladys M. VERIFIED CUSTOMER
I really had to insist on getting a diagnostic at KIA since Anthony believed that my battery was not the right one for my car and it wasn't a KIA battery and likely was not inStalled properly. I didn't understand as I have had my car in for service and it was never noted as a problem before. He advised me that KIA had no reason to check the battery, but I explained that is why I bring the car in as part of my routine service?
I initially brought my car in because I had intermittent problems where the car wouldn't start. He further advised that KIA couldn't diagnose the problem if they didn't observe it? Fortunately, Anthony did observe the problem and I persisted that KIA run the diagnostic. As I understand it, the battery is fine but the cable and terminals had to be replaced. I just wish that Anthony wasn't so defensive. It makes our communication difficult. I am satisfied with the diagnostic outcome and I feel that it would have been a waste of time to report a problem with my year old battery from Auto Advance.
11/4/2021
Jacqueline P. VERIFIED CUSTOMER
Eric was very friendly and polite and took care of me right away. And was in and out. Very good service.