Jim went above and beyond to help me. One of the most enjoyable an helpful people ive encountered in some time. Somebody give that man a raise! Seriously, he is an incredible asset to your time and I hope he is truly appreciated.
11/3/2021
BRENDA D. VERIFIED CUSTOMER
The appointment was a little longer than I was told but overall it was nice and peaceful even doing the wait. J as Mrs Ozello was very professional.
11/3/2021
Joshua F. VERIFIED CUSTOMER
Great service
11/3/2021
DESIREE R. VERIFIED CUSTOMER
Simon took very good care of me . I came in knowing I wanted to trade in my old car but I didn’t know what car I was looking for to get . After test driving a couple cars Simon made me feel secure knowing he was going to help me get the exact car I wanted ! Thanks again Simon ! Also I came back to get my front brakes done and Anthony is a life saver ! The workers at Kia of Bedford are amazing
11/2/2021
KIMBERLY M. VERIFIED CUSTOMER
Mr. Ozello went above and beyond the call of duty today while providing services for me. Thank you so much.
11/2/2021
Diane W. VERIFIED CUSTOMER
Very professional and knowledgeable.
Truly an asset to KIA of Bedford.
11/2/2021
JENNIE D. VERIFIED CUSTOMER
Thank you for not just telling but showing me what needed to be done. And conditioning that calipers and new break pads and roters fixed that alignment issue I had the car drives straight!
11/2/2021
Armand H. VERIFIED CUSTOMER
Outstanding sales and service. Matt and the sales team did a fantastic job finding a vehicle that fit exactly what I was seeking!!
11/1/2021
Albert P. VERIFIED CUSTOMER
Didnt appreciate the lack of honesty and integrity of rep that handled Mr appt.
He simple didn't believe me in saying that I am an extended warranty, and didn't want to check for warranty, until I had to call company myself.
Very poor customer service
11/1/2021
Denise W. VERIFIED CUSTOMER
Very professional from start to finish. Also, great sense of humor. I’m very satisfied
11/1/2021
Kimberly J. VERIFIED CUSTOMER
I’ve always brought my car into the dealership and have had zero issues for five years I have owned my Sorento. Then it seemed it was one problem after another. Not Only with technicians not being able to find the problem I was having, but I had issue with the service. I’ve had my car in and out for awhile and finally handled my issues and they were resolved. I walked away feeling better that my car was taken care of. Thanks Eric
10/30/2021
Sandra W. VERIFIED CUSTOMER
Anthony was excellent.
10/30/2021
Michelle B. VERIFIED CUSTOMER
Give James a raise! Great customer service
10/30/2021
Gloria B. VERIFIED CUSTOMER
Very courteous service.
10/30/2021
Patricia A. VERIFIED CUSTOMER
I have always enjoyed good car care at this service site.
10/29/2021
Matt O. VERIFIED CUSTOMER
All great!
10/29/2021
Micheal L. VERIFIED CUSTOMER
James Ozello was very helpful and understanding as well as being friendly and polite. I will definitely be returning to this location in the future.
10/29/2021
Mary M. VERIFIED CUSTOMER
Anthony was wonderful and made sure I had a great experience. I'm very grateful.
10/28/2021
Joseph S. VERIFIED CUSTOMER
Even though I had an appt. they still had me there for over a hour for an oil change.. Once my lease is over I will probably just go to quick oil change place. Sorry but time is valuable to me..
10/28/2021
LINDA B. VERIFIED CUSTOMER
Jim in Service was great
He is an asset to Kia
Very pleased