Very Satified with service James Ozell was very nice.Thanks
8/18/2021
Andrew P. VERIFIED CUSTOMER
Great service. My maintenance was done extremely quickly and it was a very easy process. Thank you very much.
8/17/2021
Deborah M. VERIFIED CUSTOMER
Always friendly, informative, and helpful. Thank you!
8/17/2021
Michelle M. VERIFIED CUSTOMER
I was pleasantly surprised with my service today I was told my service take an hour and a half but in reality it was about 30 minutes.
8/16/2021
Dorothy S. VERIFIED CUSTOMER
My car was fixed correct but I don’t like the fact when I went online to book the maintenance It stated that the amount was 113.00 but today when I came in I was told that the amount was 199.00. Besides the service was good!
8/16/2021
Patty S. VERIFIED CUSTOMER
Jim was professional and courteous. Your Service Department has redeemed my opinion of KOB. I was very upset when I turned my 2018 Buick Encore in for a 2021 Sportage and was stuck paying a $640 disposition fee after being promised I would be out of my GM contract entirely. Didn't even know what a disposition fee was. Turned in a 2018 Buick Encore with only 13,000 miles. Come on man! I am paying a Kia lease and the balance of my disposition fee. By the way, I am retired!
8/16/2021
Geoffrey W. VERIFIED CUSTOMER
Very professional
8/15/2021
Daniel R. VERIFIED CUSTOMER
Anthony did a great job. Kept me well-informed about my car. I appreciate it thank you
8/15/2021
Wayne A. VERIFIED CUSTOMER
As always the service was exceptional. Thank you.
8/14/2021
Robert R. VERIFIED CUSTOMER
Eric did a great job Very kind and helpful thank you
8/14/2021
Sarah F. VERIFIED CUSTOMER
Jim took time after the oil change was done to remove some paint damage from a recent side swipe. I thought I was going to have to pay hundreds of dollars to fix the paint job, but he cleaned it up to the point where it looks almost new again. Talk about incredible service!
8/14/2021
Steven S. VERIFIED CUSTOMER
Excellent service from James. He got me in and out within an hour or so. Was not supposed to wait originally but my plans had changed and James was able to accommodate me. Thank you James for the excellent service.
8/13/2021
James R. VERIFIED CUSTOMER
James Ozello was great to work with he explained everything that I understood he gave me information on things I asked him about he was very concerned with any concerns I had he should be in leadership position where he could train other people with customer service his customer service was spot on everyone should be treated the way he treats his customers so I'm very grateful for him being the person that helps serve me so again I say thank you James
8/13/2021
Maurice S. VERIFIED CUSTOMER
Was very pleased with the service explanations of what needed to be done. Also the Respect, Kindness and the Friendliness of Mr. Mazzocco are all well Appreciated.
8/12/2021
Mary W. VERIFIED CUSTOMER
Very happy with service
8/12/2021
Thomasine G. VERIFIED CUSTOMER
I was very satisfied with the service. James was very polite and very knowledgeable. Thank You James
8/12/2021
Brenda L. VERIFIED CUSTOMER
You are welcome
8/12/2021
Maryann O. VERIFIED CUSTOMER
Wonderful service as usual!!
8/12/2021
Tyrone S. VERIFIED CUSTOMER
Anthony was Great. Very Helpful!
8/12/2021
Edward O. VERIFIED CUSTOMER
My only complaint is that the cost of the service was too high