Kia of Bedford Auto Repair Service Center

Very good service, love the courteous service and politeness of Anthony, has a good sense of humor and politeness

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The service on my car was good . I donot know if the time with the salesman and the young lady who did my financing could of been better. While there I looked into buying my car instead of continuing to lease it. I ended up purchasing the car my situation was your salesman and finance girl were extremely busy and shirt if help. They explained to me that they were taking care of two other customers and me and were doing their best and one salesman was not in so they were trying to help me and the others. Now the salesman Matt when my car was finished and our deal was done showed me he had removed the front grill because I have to get new plates and only need one now To B honest I donot care for the appearance of the look at all and would like that to b as it was. No I did not tell Matt that at the moment. He explained why as a owner of the car now and not a lesser customer why buying a plate was necessary. He explained everything as the finance girl Did but to repeat both of them seemed very rushed but allowed me to ask many questions and were polite. I still Have several questions especially with the financial end if it I was given several papers to keep But still Am Somewhat not clear on a few items so I Intend to call Monday and hopefully will Understand more. I am not intending to cause issues with Matt the salesman or the finance girl Whose name I forgot but she told me she was the only one there and had other customers ahead of me but to ask questions I also was a bit confused as to who to call like a towing service if I had tire issues and couldn’t get the car to Kia for repair without a tow truck as I took out the warranty fir added protection. Sorry to write all this but there are issues to clear up. I had just spent money on stickers and paid my last lease bill But that’s no ones fault. I like the car and intend to. Keep it But like I said I’d like that piece Matt took off put back on cause it is unflattering to the appearance of the car. Thankyou I am very aware your service depot has nothing to do With your salesman or finance. Just telling u

He was very polite and professional. He took care of me right away and didn't have me waiting long. It was a pleasure to experience that type of customer service.

Anthony is always pleasant. He took the time to explain recommended services for my car. Although I wasn’t able to afford the entire service package this time, Anthony understood my budget constraints. He said that I could schedule anytime to have the remainder of the services completed. He also provided ways to contact the service department should I need to schedule another appointment or have any questions.

Thank you for the Excellent Service Anthony Mazzocco!

He was excellent

James was very courteous and helpful, and went out of his way to assist with a completely unrelated issue and resolve it for me. He goes above and beyond to make sure his customer (me, in this instance) is satisfied. He rates a 10 in my book!

Anthony was awesome and I will be doing business with Kia of Bedford again!

Everything was perfect. Now your problem is how do you clone Anthony so that you can have an entire workforce like him. Super efficient super professional super nice

Great customer service and genuine concern to correct my cars issues. Thank you. Kept me up to date on everything going on.

Thanks for the service at Kia of Bedford! Excellent

James was pleasant, courteous and patient. Both times I dealt with him. I would be happy to have him again. Thank you James.

Such a fantastic job by everyone. Everyone is so very nice and respectful! Love the staff!

Keep up the great work

Anthony was terrific! And Ricardo helped me also! These fellows are very good !

Anthony gave excellent personal attention

They booked everyone at the same time 2:30 Saturday I had to wait 1and 1/2 hours! Otherwise I was satisfied with the work

Jim was fantastic! Would definitely recommend KOB service to everyone!

Welcoming staff was pleasant. Waiting area was clean and spacious. Coffee was fresh, but no water was available.