Very good service, love the courteous service and politeness of Anthony, has a good sense of humor and politeness
7/11/2021
Linda A. VERIFIED CUSTOMER
No comments
7/10/2021
Ilene S. VERIFIED CUSTOMER
The service on my car was good . I donot know if the time with the salesman and the young lady who did my financing could of been better. While there I looked into buying my car instead of continuing to lease it. I ended up purchasing the car my situation was your salesman and finance girl were extremely busy and shirt if help. They explained to me that they were taking care of two other customers and me and were doing their best and one salesman was not in so they were trying to help me and the others. Now the salesman Matt when my car was finished and our deal was done showed me he had removed the front grill because I have to get new plates and only need one now To
B honest I donot care for the appearance of the look at all and would like that to b as it was. No I did not tell
Matt that at the moment. He explained why as a owner of the car now and not a lesser customer why buying a plate was necessary. He explained everything as the finance girl
Did but to repeat both of them seemed very rushed but allowed me to ask many questions and were polite. I still
Have several questions especially with the financial end if it I was given several papers to keep
But still
Am
Somewhat not clear on a few items so I
Intend to call Monday and hopefully will
Understand more. I am not intending to cause issues with Matt the salesman or the finance girl
Whose name I forgot but she told me she was the only one there and had other customers ahead of me but to ask questions I also was a bit confused as to who to call like a towing service if I had tire issues and couldn’t get the car to Kia for repair without a tow truck as I took out the warranty fir added protection. Sorry to write all this but there are issues to clear up. I had just spent money on stickers and paid my last lease bill
But that’s no ones fault. I like the car and intend to. Keep it But like I said I’d like that piece Matt took off put back on cause it is unflattering to the appearance of the car. Thankyou I am very aware your service depot has nothing to do
With your salesman or finance. Just telling u
7/10/2021
Anthea B. VERIFIED CUSTOMER
He was very polite and professional. He took care of me right away and didn't have me waiting long. It was a pleasure to experience that type of customer service.
7/10/2021
Aryeon C. VERIFIED CUSTOMER
Anthony is always pleasant. He took the time to explain recommended services for my car. Although I wasn’t able to afford the entire service package this time, Anthony understood my budget constraints. He said that I could schedule anytime to have the remainder of the services completed. He also provided ways to contact the service department should I need to schedule another appointment or have any questions.
7/9/2021
Dennis M. VERIFIED CUSTOMER
Thank you for the Excellent Service Anthony Mazzocco!
7/9/2021
Charmain G. VERIFIED CUSTOMER
He was excellent
7/9/2021
Marie S. VERIFIED CUSTOMER
James was very courteous and helpful, and went out of his way to assist with a completely unrelated issue and resolve it for me. He goes above and beyond to make sure his customer (me, in this instance) is satisfied. He rates a 10 in my book!
7/9/2021
Malinda M. VERIFIED CUSTOMER
Anthony was awesome and I will be doing business with Kia of Bedford again!
7/9/2021
ALAN G. VERIFIED CUSTOMER
Everything was perfect. Now your problem is how do you clone Anthony so that you can have an entire workforce like him. Super efficient super professional super nice
7/8/2021
Christy D. VERIFIED CUSTOMER
Great customer service and genuine concern to correct my cars issues. Thank you. Kept me up to date on everything going on.
7/8/2021
Londell S. VERIFIED CUSTOMER
Thanks for the service at Kia of Bedford! Excellent
7/7/2021
Mona W. VERIFIED CUSTOMER
James was pleasant, courteous and patient. Both times I dealt with him. I would be happy to have him again. Thank you James.
7/7/2021
Devin K. VERIFIED CUSTOMER
Such a fantastic job by everyone. Everyone is so very nice and respectful! Love the staff!
7/7/2021
Herman W. VERIFIED CUSTOMER
Keep up the great work
7/6/2021
MARGARET K. VERIFIED CUSTOMER
Anthony was terrific! And Ricardo helped me also! These fellows are very good !
7/6/2021
Aaron B. VERIFIED CUSTOMER
Anthony gave excellent personal attention
7/6/2021
Bernice H. VERIFIED CUSTOMER
They booked everyone at the same time
2:30 Saturday I had to wait 1and 1/2 hours!
Otherwise I was satisfied with the work
7/5/2021
Cody S. VERIFIED CUSTOMER
Jim was fantastic! Would definitely recommend KOB service to everyone!
7/5/2021
WILLIAM M. VERIFIED CUSTOMER
Welcoming staff was pleasant.
Waiting area was clean and spacious.
Coffee was fresh, but no water was available.