James was very efficient and kind and I appreciate how he handled his self and his knowledge of his job
7/1/2021
Betty M. VERIFIED CUSTOMER
He did his best to extend a positive experience but I would like for kia to offer more discount coupon to help the cost of repairs especially for your royal customer
7/1/2021
Sandra W. VERIFIED CUSTOMER
Fine service. Your service department and especially Anthony M helped to make my visit excellent.
7/1/2021
Robert H. VERIFIED CUSTOMER
Eric was outstanding!
6/30/2021
Sharon H. VERIFIED CUSTOMER
I thank God for Mr.Anthony this morning his customer service quality’s were excellent!! As A matter fact he made my day. With his kind demeanor we need more people such as Anthony not only in customer service but in this world!! enjoyed his present and kind words and compassion. The saying be a blessing to someone today he surely hit the mark.????
6/30/2021
Jack B. VERIFIED CUSTOMER
Eric is first class in the way he treats his customers.
6/30/2021
Henry M. VERIFIED CUSTOMER
Job well done!
6/30/2021
Imani S. VERIFIED CUSTOMER
Mielya was so kind and efficient. She saw my needs and met every expectation I had. I will definitely be back and will definitely let my friends and family know to go to Kia of Bedford and ask for her!
6/30/2021
John K. VERIFIED CUSTOMER
It’s always a pleasure to have Eric give me the quality of service that I always get from him.
Thank you!!
6/29/2021
Sharon C. VERIFIED CUSTOMER
Very professionally, courteous. Very clean and neat .
6/28/2021
James L. VERIFIED CUSTOMER
Amazingly, I arrived at the dealership with four good tires. Whem my car was done, I magocally had a nail in one of the tires. There was NO WAY I picked this nail up en route to the dealership. Otherwise, the tire sensor monitoring system would have told ne there was a leak. No alerts on the way to the dealership. It was blatantly obvious the nail was picked up at the dealer lot. The outside portion of the nail in the sidewall was still sticking out. Jim (Service advisor) was indifferent to my complaints. He said I could purchase a new tire for $302 plus tax. As I was getting ready to leave, I showed him two places where another nail and small screw were on the ground in the Kia lot. Again, more indifference. I declined getting my tire replaced there, going elsewhere and saving $70 in the process. I will NEVER go back to Kia of Bedford,OH for service, even if I still have 3-4 free service visits!!!!
6/28/2021
Clint Y. VERIFIED CUSTOMER
Great Service
6/27/2021
Martha J. VERIFIED CUSTOMER
Very friendly
6/27/2021
Valerie N. VERIFIED CUSTOMER
He was very nice and patient with me.
6/26/2021
Terri G. VERIFIED CUSTOMER
Why do not have the part I need. Need to come for a visit. Think happen I will keep come and Anthony still do good job.
6/26/2021
Sonya F. VERIFIED CUSTOMER
He was great pay him more money because he deserve it ????
6/26/2021
LAUREL J. VERIFIED CUSTOMER
Thorough and faster than expected. Me. Ozello was very polite and helpful.