You have a new customer, Eric very professional and courteous. Clean dealership friendly staff.
4/15/2021
LETRICIA M. VERIFIED CUSTOMER
The guys r very pleasant and hard working
4/14/2021
Barbara J. VERIFIED CUSTOMER
Satisfied with outcome
4/14/2021
BRIDGETTE D. VERIFIED CUSTOMER
He was informative but there’s nothing he or your company can really do for me or my vehicle , now I’m currently without a car .. very unsatisfied customer with Kia Of Bedford
4/14/2021
Charles P. VERIFIED CUSTOMER
Jim was GREAT!!!! Was very thorough on explaining everything being done to the vehicle today. He walked me out to my car AND TOOK IT THROUGH CAR WASH AGAIN BECAUSE HE WASNT SATISFIED WITH FIRST WASH!!! We will be back and hopefully Jim will be taking care of me again!!
4/14/2021
Gladys M. VERIFIED CUSTOMER
Very satisfied. Thanks Anthony.
4/14/2021
KENYAHA B. VERIFIED CUSTOMER
Give me the right diagnosis first instead of lying taking my money and then less than 24hrs say oh it's the transmission knowing it was the transmission the whole time
4/13/2021
Kimberly D. VERIFIED CUSTOMER
Continually impressed by the service I receive at Kia of Bedford. Very prompt and considerate folks.
4/13/2021
BENJAMIN N. VERIFIED CUSTOMER
I had a check engine light that came on briefly last week. The Niro was already schedule to have a sensor replaced today so I asked if they could check to see what the code was. I was not told what the error was but rather it was caused because my “oil was like tar”. I asked if they could do an oil change today if time permitted and if not if I could schedule one. The service advisor refused to schedule me and told me I needed to have it done elsewhere because he didn’t want to damage the car. I was told this same thing in person when I picked up the vehicle. I drove directly from the dealership to Valvoline and had it replaced. I asked their service tech what the condition of the old oil was, they said it was dirty and needed changed but was not excessively dirty or tar like. Im still confused as to why the service department refused to schedule and oil change at the dealership.
4/12/2021
Kimberly B. VERIFIED CUSTOMER
Done well.
4/12/2021
Richard K. VERIFIED CUSTOMER
Anthony always takes great care of me! He is one of the reasons I make the drive from Youngstown to Bedford for routine maintenance of my Forte
4/12/2021
Mary T. VERIFIED CUSTOMER
Always a pleasure coming to the Kia of Bedford service center.
4/10/2021
James S. VERIFIED CUSTOMER
Eric got my car in and out in a timely manner. As usual another great experience!! Thanks Eric
4/10/2021
DUANE G. VERIFIED CUSTOMER
NICE JOB I FEEL LIKE A BENTLEY OWNER
4/10/2021
Ernestine T. VERIFIED CUSTOMER
Good job
4/9/2021
SERGIO B. VERIFIED CUSTOMER
The time frame IMO was a bit lengthy but they resolved the issue and Eric kept in contact with me, provided a loaner after expressing that I needed to travel, and ensured my my vehicle was repaired-tested-and covered via warranty. Satisfied overall because now I can drive happily.
4/9/2021
Geraldine Z. VERIFIED CUSTOMER
U welcome
4/8/2021
Maria K. VERIFIED CUSTOMER
Yes very satisfied with the job done
4/8/2021
Stuart R. VERIFIED CUSTOMER
Anthony is as thorough as they come great guy! Appreciate you ant!