Eric was extremely helpful and professional. I look forward to having help me again at my next appointment.
3/19/2021
Ronald J. VERIFIED CUSTOMER
Why go anywhere else, no brainer!
3/18/2021
Odis C. VERIFIED CUSTOMER
My window washing well is empty. Low washer fluid light is on
3/18/2021
Larnell R. VERIFIED CUSTOMER
Eric Was great as usual. He went well out of his way to help me today.
3/17/2021
DELENA C. VERIFIED CUSTOMER
Great customer service from Eric Livingston and rest of staff whom I spoke with
3/17/2021
Jennifer E. VERIFIED CUSTOMER
Extremely knowledgeable, very courteous. He got me out in a very short time frame!
3/17/2021
Susan S. VERIFIED CUSTOMER
Awesome and quick service... thanks ????
3/17/2021
Joe D. VERIFIED CUSTOMER
Anthony is the man you know how to treat you and greet you
3/17/2021
ETHEL N. VERIFIED CUSTOMER
James was awesome ????
3/17/2021
Regina D. VERIFIED CUSTOMER
Anthony was awesome..took care of my appointment from start to finish!
3/17/2021
Lauren M. VERIFIED CUSTOMER
Anthony was kind and courteous. Very understanding and friendly. He definitely made my experience AMAZING ! I will being getting my car fixed there again. Just because of him
3/17/2021
Darlene U. VERIFIED CUSTOMER
The staff was courteous and helpful. James explained everything that was done and what needs attention in the future. Thank you, to the entire team.????
3/16/2021
Caresta S. VERIFIED CUSTOMER
I scheduled a 2pm appointment to service my vehicle recall I received, I arrived at 2:10pm And was told it would take up to 2 hours. Upon expressing my concern about my car’s acceleration I was told to diagnose I would need to pay $135, I agreed. At about 3:50 I went to ask about the status of my vehicle after waiting for about ten minutes the employer returned with a full sheet on my vehicles report telling me what I needed to fix, which meant it was already complete and gave me a price. I agreed to pay and have what needed to be done complete, this was at 4:25pm which I know because I asked a friend to take me to the bank. I went to the bank and returned which was 20 minutes later. When asked how long the repair would be I was told an hour. At 6:10 I asked to speak to a manager because at that point I had been there 4 hours. Five minutes later I was told my vehicle was done which meant to be that it had been done.
From me walking to the service desk standing while the employees chatted carelessly as though I was not standing there, to me having to constantly go find someone to ask about the status of my vehicle. There were many non caring attitudes. I really wish I would have went to another Kia location.
3/15/2021
SHAWN S. VERIFIED CUSTOMER
First scheduled visit for the new car Tony checked me in safely and the guys got me in and out in a timely fashion missed the chocolate chip cookie though ????
3/15/2021
RAPHAEL O. VERIFIED CUSTOMER
Ok
3/15/2021
Ronald D. VERIFIED CUSTOMER
Most excellent service
3/14/2021
Edward K. VERIFIED CUSTOMER
Why were the tires cupped?
3/13/2021
Winona P. VERIFIED CUSTOMER
Anthony was excellent but the person that scheduled the appointment for me over book and I had to wait longer than I expected but Anthony took care of the problem
3/13/2021
Diane W. VERIFIED CUSTOMER
Waited 1 5 hrs to find out my car was just being pulled in. However Service Mgr got involved and no charges were rendered.