James did a wonderful job. He handled my repair very efficiently. He coordinated with the extended warranty company and got me a rental to drive while my car was fixed. Great customer service. He made my experience stress free.
3/13/2021
ELITHA L. VERIFIED CUSTOMER
They tried to take advantage of me by telling me my ball joints needed replacing which was a bold face lie. I just had them replaced last summer at Halleen Kia. He used the excuse to say “ let me go back to check that he wrote it correctly”. When he returned he admitted that yes they are new, He then said let me change it in the system. That is not good customer service to tell lies in an attempt to have people pay unnecessary money. While I was in the waiting room I over heard a similar conversation, but that customer also pointed out that her service guy was lying.
3/12/2021
Donna W. VERIFIED CUSTOMER
Anthony kept me updated on the progress and provided me with a loaner which was very much appreciated.
3/12/2021
ROCHELLE H. VERIFIED CUSTOMER
Great service, everyone was awesome
3/12/2021
Sandra O. VERIFIED CUSTOMER
It was excellent service and Anthony is a kind, nice man.
3/11/2021
Sydney H. VERIFIED CUSTOMER
Anthony was awesome! Answered all questions, returned calls immediately. Got my car back when promised.
3/10/2021
Anne S. VERIFIED CUSTOMER
Great work as usual
3/10/2021
SHERRY J. VERIFIED CUSTOMER
Anthony was great, asked not to have a car wash got one any way, didn't receive any coupons for possible discounts and KIA doesn't accept AARP or GOLDEN BUCKEYE what are poor little senior citizens to do.
3/10/2021
PAUL S. VERIFIED CUSTOMER
Great service!
3/10/2021
Duana P. VERIFIED CUSTOMER
Eric was a extremely good service person.He was attentive and did a great job getting my car serviced.
3/10/2021
Melha H. VERIFIED CUSTOMER
Eric took time to be social with me ( not only business). I really appreciated his service.
3/10/2021
Michelle B. VERIFIED CUSTOMER
James superior customer service is why I keep coming back! He is kind, friendly and should get a raise! He's my Kia friend! He's is a great representative for your company!????
3/10/2021
JENNIFER S. VERIFIED CUSTOMER
James was calm, kind and clear without being patronizing. I am delighted to work with him.
3/10/2021
Valerie S. VERIFIED CUSTOMER
Great!!
3/9/2021
sarah f. VERIFIED CUSTOMER
Jim was helpful, knowledgeable and professional. He made a great first impression for my first time at Kia of Bedford.
3/9/2021
Brandon S. VERIFIED CUSTOMER
Did not get my car as planned. Waited quite some time for original service and to be taken home.
3/9/2021
Betty C. VERIFIED CUSTOMER
I Was Very Very Satisfied With The Recent Services That Mr. James Ozello Gave To Me At The He Kia Service Department.
3/7/2021
Alicia M. VERIFIED CUSTOMER
James was very thorough from the beginning to the end I really appreciate him
3/7/2021
Sharon R. VERIFIED CUSTOMER
Thank u 4 the friendly & fast service
3/5/2021
BEVERLY B. VERIFIED CUSTOMER
Eric and the guys in check in were very professionl.