Always receive quality service and David is the best!
9/5/2024
Sandeep S. VERIFIED CUSTOMER
All the issue they resolved is still there . I take my car back three times . It’s still leaking oil and it’s still shaking even though they fix the clutch twice or three times. They adjust it but never replaced it . Now it’s back in shop from last couple days . No one answer and update how long it will take . My service rep is never on desk . All those time I get my car fixed . So it’s not pleasant experience at all .
9/3/2024
Chanderdeep S. VERIFIED CUSTOMER
I had made an appointment for oil change. My oil change was at 11:15 I gave my vehicle to your team at 11 am. I did not receive the vehicle until 1:38pm. This is the longest oil change I have even been part of. Do better! My time is just as important as yours.
9/1/2024
Regina R. VERIFIED CUSTOMER
Cristian Olmos is the only person in the service department who acknowledges his customers. Because of him our service was excellent.
9/1/2024
Cotati C. VERIFIED CUSTOMER
Very friendly and helpful customer service.
9/1/2024
Katherine D. VERIFIED CUSTOMER
Adrienne was so efficient, polite, professional, and would be an example of someone who can provide an amazing customer experience.
8/31/2024
Natalie S. VERIFIED CUSTOMER
Very Nice and helping very fast and respectful. THANK YOU ONCE AGAIN
8/31/2024
Gerardo L. VERIFIED CUSTOMER
I was very satisfied with the level of service I received, from the moment I called with my concerns and set up and appointment, to working with my service advisor, to pick up of my vehicle. I continue to be impressed by the quality of service and support I have received from Bakersfield Hyundai.
8/31/2024
Amelia A. VERIFIED CUSTOMER
Service at bakersfield hyundai has always been great. Always been satisfied with each service that i’ve got.
8/29/2024
Samantha W. VERIFIED CUSTOMER
I want to thank David for taking the time to figure out what was wrong with my car. I know it wasn’t an easy task but he did it. He has helped me for the last 6 years and I look forward to working with him for many more years to come.
8/25/2024
Sally R. VERIFIED CUSTOMER
Great customer service and its sincere
8/25/2024
Maria L. VERIFIED CUSTOMER
Christian olmid hizo muy buen trabajo y me dio bastante information scercs de futuros mantenimiento para mi carro a demas me dejo saber de un update para mi carro que anterirmente no me lo habian hecho saber. Gracias
8/24/2024
Mark T. VERIFIED CUSTOMER
Adrienne gave me the impression she enjoyed her job and was happy to service the customer.
8/24/2024
Jesus S. VERIFIED CUSTOMER
5 stars *****
8/23/2024
Lee G. VERIFIED CUSTOMER
I scheduled my car to have a service bulletin repair performed. However, my service advisor took it upon herself to have my oil changed and tires rotated. I just did that a 1000 miles prior to my appointment. I prefer a certain brand of oil in my vehicles and the service advisor did the work without my authorization or approval.
8/23/2024
Paul A. VERIFIED CUSTOMER
My first required service (oil n filter and rotation) was fine but my issue of auto braking front and rear was not explained to my satisfaction. Basically it was left as if I were backing out of my garage and someone was standing behind me it would not stop and same for forward movement. At the time I bought this car the safety features were the main reason for buying this car this model with every safety feature available. Now I’m told after spending over $50k it only breaks at higher speeds.
My other issue of how to use navigation was handled very nicely by
Mina (salesman).