My service appointment was for 10:30. Almost two hours later I called to get a status and told it would be a few more hours. What’s the point of making an appointment? Thankfully, my daughter did not have to wait much longer after my inquiry.
Service wait times have increased and it’s not worth it to continue to wait for hours when I can get the same service at Jiffy Lube. Free oil change or not, time management, service scheduling needs to be re-evaluated.
Our 4th purchase with Hyundai and I’m hoping things like the above get addressed. No one has hours to wait for an oil change.
6/18/2022
Rawlyn C. VERIFIED CUSTOMER
Joey was an absolute pleasure to work with.
6/18/2022
Melanie L. VERIFIED CUSTOMER
Joey is always the best. Same with David. Like I always said Bakersfield Hyundai has the best service.
6/18/2022
Arthur P. VERIFIED CUSTOMER
Job well done. Thank
6/18/2022
Robert L. VERIFIED CUSTOMER
Fantastic service. Adrienne was wonderful.
6/17/2022
Noemi A. VERIFIED CUSTOMER
This is the second time we’ve had our vehicle oil change done after purchasing our 2022. After reviewing our previous statement we noticed that we were charged $20.00 more for the same service as before. We always keep our receipt. We thought it was a bit much. Then after reviewing our receipt and comparing both. It came to our attention that we paid more this time. Not satisfied!
6/17/2022
Martin H. VERIFIED CUSTOMER
Gilbert was helpful and thorough in his service. I would recommend him to everybody.
6/16/2022
Kate B. VERIFIED CUSTOMER
Everyone with whom I spoke was friendly and helpful. They made both visits yesterday and today were stress free. Thanks to all of them.
6/16/2022
John B. VERIFIED CUSTOMER
Always a great job and recommendations! Gilbert is always great!
6/16/2022
Ron N. VERIFIED CUSTOMER
David Clark is awesome to work with.
6/16/2022
Andrew R. VERIFIED CUSTOMER
Gilbert was very friendly and approachable. He was very professional and met all my needs. He also provided me with a free Lyft. I’m enjoying being a Hyundai vehicle owner. Thank you to the technicians as well for the oil change. I’m beyond satisfied with my service!
6/16/2022
Amber W. VERIFIED CUSTOMER
Always great service. I had the pleasure of being helped by both Joey and David today.
6/16/2022
Lori L. VERIFIED CUSTOMER
Jose and Daniel were excellent in sales and finance! I love my car!
6/16/2022
Estroberto J. VERIFIED CUSTOMER
Only if it was just a little bit quicker
6/15/2022
April S. VERIFIED CUSTOMER
Everyone was pleasant Glenn helped me with my light adjustment
6/15/2022
Paul M. VERIFIED CUSTOMER
Bakersfield Hyundai always does a great job. We love Joey! and David is good too.
6/15/2022
Eunice M. VERIFIED CUSTOMER
David Clark amazing as always. Professional kept the office nice a cold and kept me up to date with the service so I was in and out without any hickups.
6/15/2022
Pierre L. VERIFIED CUSTOMER
Adrienne was wonderful, she did everything she could to keep me updated on the progress despite the fact I was not in town
6/14/2022
Laura P. VERIFIED CUSTOMER
Without appointment My car was services at a reasonable time And very glad Thank you
6/12/2022
Alexandra P. VERIFIED CUSTOMER
Gilbert is great, he keeps me up to date with my car and has also provided us with great customer service. This experience has made me want to continue doing business with Hyundai in the years to come. Highly satisfied.