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Real Reviews from VERIFIED CUSTOMERS
Justin H. VERIFIED CUSTOMER
Everything was great thank you.
6/1/2022
Jose P. VERIFIED CUSTOMER
I would like to say thank you and that you guys are very blessed to have Dave on your team .he represented your service team with with respect and honesty. Thank you David for your help and information.
5/29/2022
Michael J. VERIFIED CUSTOMER
Great customer service and repair.
5/28/2022
Steen B. VERIFIED CUSTOMER
Everyone I was in contact with was courteous, professional, knowledgeable, and friendly. They were waiting for my car at the scheduled appointment time. I reviewed with the service manager the items to be addressed, and approximate time it would take to complete. The car was completed within the allotted time promised, washed, and waiting outside. Overall, a wonderful experience at this dealership. Yours, Steen B
5/28/2022
Bobby S. VERIFIED CUSTOMER
Some other guy helped me and I did appreciate his banter 5 stars for him but I don’t think it was this Gilbert Guy. And I know that the guys that wash the cars probably have a bunch of them but they really took no pride in washing my car. If it had gotten but clean, I would have tipped ! Hey here’s an idea; Have the person that washed the car deliver them to the customer where the customer would tip based off of if the customer likes the car or not! And maybe even post a big QR scan code for tips. Everyone now a days uses those things.
5/28/2022
Pam B. VERIFIED CUSTOMER
Efficient & friendly
5/28/2022
Kylie C. VERIFIED CUSTOMER
Gilbert was great. The situation was **** tho. They “took back the wrong Tucson” which resulted in me waiting over 2 hours for my service. I checked in at 122 for my 130 appt. (Arrived at 1pm) my car sat there while everyone else’s vehicles went back. The people that checked in after me were completed before mine. Gilbert corrected the problem tho. He was fabulous. I’ve never had that happen with Toyota service and the cheap drive in oil change places. Being that it was my first service. I was slightly disappointed
5/28/2022
Sherly S. VERIFIED CUSTOMER
Was very fast. Everything was explained to me as well a written explaintion. AND even washed my car!
5/27/2022
Nicole W. VERIFIED CUSTOMER
She is always fantastic
5/27/2022
Charles J. VERIFIED CUSTOMER
Very satisfied with the service and comfortable waiting area
5/27/2022
Kayla M. VERIFIED CUSTOMER
Hyundai is our number one place to go when we want a new car. I highly recommend you to everyone I know.
5/26/2022
Claudio R. VERIFIED CUSTOMER
Dave Clark was amazing. Helped answer my questions. And I recygreat service
5/26/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Claudio! We appreciate your business and look forward to years of service with you.

Sylvia R. VERIFIED CUSTOMER
It was great service but the wait was a little long. Got there at 2:30 p.m left at 4:15
5/25/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Sylvia! We appreciate your business and look forward to your next visit.

Maureen B. VERIFIED CUSTOMER
Adrienne was really nice and friendly, and the service for the oil change was quick. Very happy that I didn't have to wait hours for an oil change.
5/25/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Maureen! We appreciate your business and look forward to years of service with you.

Bedousbea S. VERIFIED CUSTOMER
Joey was very helpful very informative what needed to be done to my vehicle he’s a very good assess to your company in the service department very kind very pleasant very respectful
5/25/2022
Gilbert H. VERIFIED CUSTOMER
Gilbert made my visit comfortable and stree free, I’ll be back for my automotive needs. Thank you
5/25/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Gilbert! We appreciate your business and look forward to years of service with you.

Dawn C. VERIFIED CUSTOMER
The recall service was quick and people were very nice. They even washed my car which was very kind. Thank you for going above and beyond.
5/25/2022
Dawn C. VERIFIED CUSTOMER
The recall service was quick and people were very nice. They even washed my car which was very kind. Thank you for going above and beyond.
5/25/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Dawn! We appreciate your business and look forward to years of service with you.

Bedousbea S. VERIFIED CUSTOMER
Very good service job well done
5/22/2022
James D. VERIFIED CUSTOMER
You guys are awesome ! Always very helpful and super fast even though I didn't have an appointment you squeezed me in and appreciate your workers very much
5/22/2022

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to share your kind words with us, James! We appreciate your business and look forward to years of service with you.