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Real Reviews from VERIFIED CUSTOMERS
Robert M. VERIFIED CUSTOMER
Adrienne is great. Got my tires, let me know, got me scheduled, kept me informed, discounted my alignment because of the long wait I had.
4/24/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Robert! We appreciate your business and look forward to years of service with you.”

Nicholas G. VERIFIED CUSTOMER
Opted for the complimentary car wash, didn’t expect it to be perfect or anything, but only the rims were wet and slightly clean and the rest of the car still had dust and bugs on it and doesnt look like water was even sprayed on it. At that point why even offer the car wash option?
4/24/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Nicholas, we are so sorry to see this! Your review has been shared with our Service Manager, George Rice. At your convenience, please give him a call at 661-834-5300.”

Jane N. VERIFIED CUSTOMER
Joey is very professional and friendly. H3 listened to my request and helped me to determine my car needs.
4/23/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Jane! We'll be sure to pass this on to Joey. We appreciate your business and look forward to years of service with you.”

Linda E. VERIFIED CUSTOMER
Love the Lyft features you have now good service today totally happy
4/23/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Linda! We appreciate your business and look forward to years of service with you.”

John R. VERIFIED CUSTOMER
Adrienne Zepeda provided excellent service.The service Departments prices however are over the top.
4/23/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for your review, John. We appreciate your business.”

Kevin F. VERIFIED CUSTOMER
David always provides impeccable service and support every time I come in, and always ensures I am taken care of and that I have any problems resolved as quickly as possible. David has consistently provided the highest level of superior service that I have experienced in my over 20 years of working with various other Hyundai service departments in other cities, and at other manufacturer dealerships. I am extremely grateful for the privilege of having David there for service support throughout my time here in Bakersfield over the last 6 years. Thank you so much for the incredible customer service!
4/22/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share these kind words with us, Kevin! We're so happy to see that you had such exceptional experiences with us, and we'll be sure to pass this on to David. We appreciate your business and look forward to years of service with you.”

Jodi F. VERIFIED CUSTOMER
I love the service at Hyundai
4/22/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for your kind words, Jodi! We'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.”

David B. VERIFIED CUSTOMER
Please relay this message to your service department. David Clark was great as always! He exceeded expectations with making sure my Elantra was serviced and running great. I appreciated his constant communication throughout my service and willingness to answer any, and all questions I had. Service like that, allows customers like myself to have confidence when choosing my vehicle service needs. Thank you David Clark and Bakersfield Hyundai for keeping my Elantra safe and on the road.
4/21/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, David! Of course, we'll be sure to share this with him and the rest of our team. We appreciate your business and look forward to your next visit.”

Laticia W. VERIFIED CUSTOMER
I thought that our oil changes would be for a full synthetic oil like our first two oil changes. This oil change was with a blend and for 4000 miles it has been 7500 miles between oil changes.
4/21/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Laticia. At your convenience, please call George Rice at 661-834-5300.”

Rosa S. VERIFIED CUSTOMER
Always well treated and served. God bless you guys!
4/21/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Rosa! We appreciate your business and look forward to years of service with you.”

Heather H. VERIFIED CUSTOMER
She was very polite and friendly. She checked me in early. I came 30 mins early. My car was finished before the time she said it would be.She stayed calm and collected while helping me out even though another customer was yelling at another employee.
4/21/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Heather! We appreciate your business and look forward to years of service with you.”

Cheryl W. VERIFIED CUSTOMER
Joey was very personal and thoroughly explained everything.
4/20/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Cheryl! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.”

Charles L. VERIFIED CUSTOMER
It was great and fast!
4/20/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Charles! We appreciate your business and look forward to years of service with you.”

Tracy B. VERIFIED CUSTOMER
David was very helpful and my vehicle was in and out in a timely manner.
4/19/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Tracy! We'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.”

Kimberly S. VERIFIED CUSTOMER
Great service! Thank you
4/19/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Kimberly! We appreciate your business and look forward to years of service with you.”

Lha R. VERIFIED CUSTOMER
Once I arrived I was helped immediately. Was able to get a ride very quickly. I like the text communication, very efficient.
4/19/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Lha! We appreciate your business and look forward to years of service with you.”

Aditya V. VERIFIED CUSTOMER
Gilbert was very helpful and efficient. Appreciate him helping out every time.
4/18/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Aditya! We appreciate your business and look forward to years of service with you.”

Lucio H. VERIFIED CUSTOMER
No problem..everything was great..l have no complaints..He did a good job..thank you
4/18/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Lucio! We appreciate your business and look forward to years of service with you.”

Arturo G. VERIFIED CUSTOMER
Again Joey Cortez and his team did a great job
4/17/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Arturo! We appreciate your business and look forward to years of service with you.”

Robert M. VERIFIED CUSTOMER
I needed more service than I expected, but Adrienne delivered that news very well. She told costs and gave me options. She was great.
4/17/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Robert! We're happy to see that you had a great experience with us, and we'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to years of service with you.”