Bakersfield Hyundai Auto Repair Service

As always David was amazing

Great service department. Adrienne was very professional and it was great from the time I brought my car to leaving.

Great costumer service can’t complain

Alyssa is very professional i appreciate the attention that she pays to me when dealing with my car very prompt service can always count on her being on top of her game

I have purchased multiple Hyundai's over the years. I have always had great service and 1 awesome service advisor (David Clark),

Christian was nice and very helpful thank you

Very good care of my Hyundai. Staff is helpful, & waiting area is great. But 2 & 3/4 hours seems an excessive amount of time for the service. Thank you.

Alyssa helped out with the entire process and helped out with applying the Hyundai term care plan benefits. Very glad she helped out so much!

Nest customer service!

I had an appointment for a routine 15k mile oil change at 9:00 am, which was scheduled the week before (I was NOT a walk-in). I showed up to the Service Center at 8:50 am. There were about 5 cars in the pull-thru before me. Busy, but not intolerable. I checked in with my Advisor Alyssa and told her I had a ride. I was not given an estimate time for completion or any preliminary estimate receipts. I didn’t receive a text notification that my car had been checked in until 2 hours later. At 1:30 pm I still had not heard anything from anyone so I called and was told someone would call me back. No one ever called me back. At 3:00 pm I still had not heard anything and my child needed to be picked up from school so my husband had to leave work to go pick him up for me.. At 4:30 pm I still had not heard from anyone about my vehicle so my husband called and was told it was being put on the rack “right now” and would be ready in 30 minutes. At 5:00 pm we drove to the dealership. On the way there, I received a notification that my doors were unlocked. When we arrived, Alyssa told us they had just barely started and it would still be another 15 minutes. We were livid. My vehicle had somehow been lost in the shuffle and never even gotten to until right before we arrived back at 5:00 pm. It was checked in at 9am! The worst part was that NO ONE bothered to contact me to let me know it was going to take that long so I could decide to wait or reschedule for another day and I was left stranded with no way to pickup my kid from school and no idea when I’d have my car back, and NO ONE would talk to me on the phone about it! Worst service experience I have ever had with any car dealership!

Everything ok with services Christian, bad experience with services in oil change, my appointment was at 8:30 I’m waiting 6 hours to get my vehicle with appointment

Christian was very friendly and very professional

Wait time was 3 hours for service but needed up being 4 hours without anyone notifying us while we waited in the waiting room

Alyssa, was very professional and caring. After dealing with the sales group when I purchased my car I didn’t want to come back and was dreading the service department. Thank you Alyssa for making my experience exceptional.

Thank you

Courteous and knowledgeable. Thank you

I very satisfied with your service. I've had David as my service person since my 1st Sonata He is an asset to your dealership

Thank youFor the service,Mr.Olmos. i’m very happy with the results. My car is running like new again.

I loved taking my car to be serviced at the Hyundua Service Dept due to trusting them with my car and when the car is done from servicing I am worry free!!

We come to you to have our car serviced because of David Clark. He is helpful, honest and friendly. Trust him implicitly. I wouldn’t go anywhere else. He will bend over backwards to fix everything properly