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Real Reviews from VERIFIED CUSTOMERS
Tricia M. VERIFIED CUSTOMER
Thanks, looking forward to completing the survey. Joey Cortez was knowledgeable and very helpful! Thank you!
1/26/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Tricia! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.”

Corina B. VERIFIED CUSTOMER
Great customer service. Appreciated the complimentary round trip LYFT they offered so I could go to work while they worked on my vehicle. I will be returning for future services.
1/26/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Corina! We're happy to see that you had an exceptional visit with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.”

Matthew C. VERIFIED CUSTOMER
Adrienne Zepeda was very professional, friendly, and delivered helpful and fast service that went above and beyond the call of duty! It was excellent customer service! 10/10 would recommend to all my friends and family and gladly do again in the future. Thank you Adrienne and thank you Bakersfield Hyundai for the excellent service I received!
1/26/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Matthew! We're so happy to see that you had an excellent visit with us, and we'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to years of service with you.”

Raquel D. VERIFIED CUSTOMER
Adrienne Zepeda help me and she was so kind to me good adtude very helpful
1/25/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Raquel! We appreciate your business and look forward to years of service with you.”

Melissa O. VERIFIED CUSTOMER
Everyone in your service department was so helpful and polite.
1/25/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Melissa! We appreciate your business and look forward to years of service with you.”

Linda T. VERIFIED CUSTOMER
David, the service advisor, is the best Quick in and out. Great service, thank you.
1/25/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Linda! We appreciate your business and look forward to years of service with you.”

Mary C. VERIFIED CUSTOMER
Adrienne was absolutely amazing during such a busy morning rush!
1/24/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Mary! We appreciate your business and look forward to years of service with you.”

Arthur R. VERIFIED CUSTOMER
Very helpful , friendly and explained everything step by step.
1/24/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Arthur! We appreciate your business and look forward to years of service with you.”

Richard J. VERIFIED CUSTOMER
Joey took care of all are needs. He treated Us with respect & understood our needs
1/23/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time, Richard! We'll be sure to pass on your kind words to Richard. We appreciate your business and look forward to years of service with you.”

Javier C. VERIFIED CUSTOMER
Joey Cortez gave excellent service.
1/23/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Javier! We'll be sure to pass this on to Joey.”

Courtney C. VERIFIED CUSTOMER
Joey was awesome and very helpful!
1/23/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Courtney! We'll be sure to pass on your kind words to Joey.”

Alma C. VERIFIED CUSTOMER
Great service
1/23/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Alma! We appreciate your business.”

Rosalie W. VERIFIED CUSTOMER
With all the construction confusion, I was comfortable in the small waiting room. I received more attention and communication there. I felt the mechanics took way longer than it should have. The word"tune up" was not listed on the paper work, which was the reason for the appointment. Don't know if it was really done. Vizor light bulb needs to be ordered and keep me posted when it comes in.
1/22/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Will do, Rosalie. We're sorry to see that it took longer than expected.”

Lydia P. VERIFIED CUSTOMER
Gilbert **** and the rest of the Hyundai team were extremely professional and accommodating. I car was returned to me well serviced and in addition it was washed looking great!
1/22/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Lydia! We'll be sure to pass on your kind words to Gilbert. We appreciate your business and look forward to years of service with you.”

Elizabeth C. VERIFIED CUSTOMER
Good service as always!
1/22/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for your kind words, Elizabeth! We appreciate your business and look forward to years of service with you.”

Carolyn T. VERIFIED CUSTOMER
Always satisfied with the Service Department at Bakersfield Hyundai.
1/22/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Carolyn! We'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.”

Stella M. VERIFIED CUSTOMER
No
1/22/2022

Bakersfield Hyundai Auto Repair Service Replied:

“We're sorry to see that you had anything but a 5-star experience with us. At your convenience, please call our Service Manager, George Rice, at 661-834-5300.”

Raymond G. VERIFIED CUSTOMER
Adrienne is the perfect example on how a service advisor should be. Smiles, listens to our needs and gets it done. She's a True asset to Bakersfield Hyundai. She's a keeper... Deserves a raise.. Thank you so much, see you in a few weeks!
1/22/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Raymond! We'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to seeing you here again!”

Cristina H. VERIFIED CUSTOMER
She's good workers super 100%
1/21/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for your kind words, Cristina! We'll be sure to pass them on. We appreciate your business and look forward to years of service with you.”

Johanna G. VERIFIED CUSTOMER
I just moved to Bakersfield so this is my first time having my car serviced here. I was really impressed that they we’re very close on their time estimate. They told me it would be an hour to an hour and a half so I decided to stay and wait and it was an hour and 45 minutes. At Ontario Hyundai they were always off by hours ???? So I really appreciated this
1/20/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Johanna! We're happy to see that you had a great first visit with us, and we'll be sure to pass on your kind words to our service team. We appreciate your business and look forward to years of service with you.”